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  1. Prepare the apertures, ensuring the Damp Proof Course is undamaged, minimise damage to the existing structure and follow Building Regulations part B Fire Safety

    ST0743 Prepare the apertures, ensuring the Damp Proof Course is undamaged, minimise damage to the existing structure and follow Building Regulations part B Fire Safety

    Knowledge
    • ST0743 Buildings: how to identify whether the correct structural support is incorporated in the building and if not, know what to do. Various building methods and how windows and doorsets interact with them such as cavity wall, timber frame, steel frame etc. The structural requirements when installing bay windows, sliding patio and bi-fold doors. Vertical Damp-Proof Course : its function and how to repair/replace if damaged or missing

    • ST0743 Health and safety, including: Health & Safety at Work Act, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), personal protective equipment (PPE), manual handling, Working at Height, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), Hand Arm Vibration System (HAVS), Local Exhaust Ventilation (LEV), site safety (CSCS), asbestos handling, site fire and evacuation procedures, PAT testing, RCD protection; how they must be applied in the workplace. Risk assessments and dynamic risk assessments

    • ST0743 Legislation, regulations and industry standards, including window energy rating standards, CE marking, Secured by Design, Building Regulations such as Approved Documents Parts A-J, K-N, P, Q and Regulation 7

    Skill
    • ST0743 Follow health & safety and environmental policy and procedures

    • ST0743 Plan work, carry out checks to ensure the products are the right size to fit the aperture/meet the specifications

    • ST0743 Prepare the work area effectively, make the site safe and ensure all parties are considered (occupiers, children, pets, the general public and other trades people

    Behaviour
    • ST0743 Has a health & safety first attitude, for example, resists pressures to follow unsafe working practices

  2. Prepare the site, plant and equipment, access equipment when necessary, power and hand tools ready for fenestration installation

    ST0743 Prepare the site, plant and equipment, access equipment when necessary, power and hand tools ready for fenestration installation

    Knowledge
    • ST0743 Health and safety, including: Health & Safety at Work Act, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), personal protective equipment (PPE), manual handling, Working at Height, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), Hand Arm Vibration System (HAVS), Local Exhaust Ventilation (LEV), site safety (CSCS), asbestos handling, site fire and evacuation procedures, PAT testing, RCD protection; how they must be applied in the workplace. Risk assessments and dynamic risk assessments

    • ST0743 Preparation techniques planning work, checking the work area and making safe, safety checks

    • ST0743 Tools, equipment and plant used in fenestration installation, including saws, electrical/hand drills, screwdrivers, raised platforms. What they are used for, correct safe use and storage. How to conduct machinery and equipment checks and adjustments. Start-up and shut-down procedures including emergency stops

    Skill
    • ST0743 Complete tools and equipment checks and adjustments. Use tools and equipment safely

    • ST0743 Prepare the work area effectively, make the site safe and ensure all parties are considered (occupiers, children, pets, the general public and other trades people

    Behaviour
    • ST0743 Has a health & safety first attitude, for example, resists pressures to follow unsafe working practices

  3. Prepare the site/work area (including access equipment when necessary), power and hand tools appropriate to the project.

    ST0096 Prepare the site/work area (including access equipment when necessary), power and hand tools appropriate to the project.

    Knowledge
    • ST0096 Health and safety: Health and safety hazards, current regulations and legislation. Codes of practice and safe working practices, including asbestos awareness and correct use of personal protective equipment (PPE).

    Skill
    • ST0096 Safe Working: Adhere to relevant health and safety legislation, codes of practice and apply safe working practices, including when working at heights.

    • ST0096 Working environment: Select appropriate tools, equipment, materials and components where necessary. Interpret and use drawings and specifications including BIM/CAD. Maintain a clean working area.

  4. Prepare the site/workshop (including access equipment when necessary), power and hand tools appropriate to the project.

    ST0264 Prepare the site/workshop (including access equipment when necessary), power and hand tools appropriate to the project.

    Knowledge
    • ST0264 Hand Tools : how to prepare, use and maintain hand tools including tool limitations and sharpening techniques e.g chisels, planes, hand saws, hammers

    • ST0264 Power Tools: how to prepare, use and maintain power tools including the procedure for undertaking visual first use check eg portable circular saws, drills, saws, planers, routers, sanders, multi-functional tools and nail guns. How to produce jigs.

    Skill
    • ST0264 Identify and apply safe use, storage and maintenance of hand tools, power tools and equipment.

    • ST0264 Plan and undertake work practices productively.

    Behaviour
    • ST0264 Independent working: take responsibility for completing their own work.

    • ST0264 Time management: use own time effectively to complete the work on schedule

  5. Prepare the unit for safe transport e.g. temporary stability panels, temporary seals, covers.

    ST0265 Prepare the unit for safe transport e.g. temporary stability panels, temporary seals, covers.

    Skill
    • ST0265 prepare relocatable modular or portable buildings for loading onto transport vehicles, and assist in securing for travel, in line with supplied lift plan and method statements; e.g. temporary stability panels, temporary seals, and covers.

  6. Prepare the work area, checking it is safe and in accordance with method statements and risk assessments

    ST0271 Prepare the work area, checking it is safe and in accordance with method statements and risk assessments

    Knowledge
    • ST0271 The principles and practices of working at height safely and the use of access equipment

    • ST0271 The principles of environment, health, safety and welfare and how they must be applied in relation to their own work and others.

    • ST0271 The responsibilities under current legislation, and official guidance to undertake work (including Health and Safety at Work Act 1974, Provision and Use of Workplace Equipment 1998, Working at Height Regulations 2005, Lifting Operations and Lifting Equipment Regulations 1998, Manual Handling Operations Regulations 1992).

    Skill
    • ST0271 Apply workplace and legislative environmental health, safety and welfare requirements when undertaking construction steel fixing activities.

    • ST0271 Plan and undertake work practices productively to achieve minimal wastage and to meet deadlines.

    Behaviour
    • ST0271 Assertiveness and confidence: able to resist pressures to work following unsafe practices

    • ST0271 Independent working: take responsibility for completion of your own work.

    • ST0271 Logical thinking: Use clear and valid reasoning when making decisions to undertake the work instruction

    • ST0271 Working effectively: work in a reliable, logical and productive manner, demonstrating time management effectively to complete work instructions to schedule.

  7. Pre-use checks of equipment and resources

    ST0265 Pre-use checks of equipment and resources

    Knowledge
    • ST0265 the responsibilities under current legislation and official guidance to undertake the work e.g. Lifting Operations and Lifting Equipment Regulations, Manual Handling and Working at Height Regulations.

    • ST0265 the specific safe working practices for moving, lifting and handling pre-assembled, manufactured elements and modules including risk assessments and method statements, lift plans, control of hand-arm vibration syndrome, dust and noise.

    Skill
    • ST0265 Plan and undertake work practices productively.

    Behaviour
    • ST0265 Independent working: take responsibility for completion of your own work.

  8. Produce and distribute legal notices to landowners identified by the land referencing task.

    ST0877 Produce and distribute legal notices to landowners identified by the land referencing task.

    Knowledge
    • ST0877 Diligent enquiry: the definition of, processes required to satisfy and the consequences of non-compliance.

    • ST0877 Documents forming an application or bill such as book of reference, land plans and ownership schedules. Standards for writing plot descriptions for a book of reference.

    • ST0877 Health, safety and well-being legislation. Company policy, practice and reporting methods.

    • ST0877 The elements of a typical land referencing project including structure, lifecycle, hierarchy, contact and non-contact referencing. The range of typical projects where land referencing is applied and the risks posed to a typical land referencing project (e.g. ransom strips, un-notified interested parties).

    • ST0877 The process behind the production of land plans, order plans and bill plans including processes and options for setting up templates and working with the GIS team to produce plans. Requirements for land consultation checking of plans and ensuring consistency with other deliverables.

    • ST0877 The process of site notice planning, production, erection, maintenance and proof of service.

    • ST0877 The various stakeholders in a land referencing project. The importance of consultation and the purpose of public engagement. Landowner liaison processes, consideration of attitudes and behaviours. Managing conflict when engaging with project stakeholders.

    • ST0877 UK consent methods and instruments.

    Skill
    • ST0877 Communication with a range of stakeholders via numerous methods including phone, email and in person.

    • ST0877 Identify relevant legislation and the appropriate data extraction required to satisfy the requirements of the chosen consent method. Ensure compliance with relevant health, safety and well-being legislation, company policy and practice. Process personal information in a secure manner.

    • ST0877 Maintain accurate records in accordance with company procedures.

    • ST0877 Monitor site notices and provide a prompt response to returned notices or queries from affected parties.

    • ST0877 Plan site visits to enable the required data collection.

    • ST0877 Record information accurately and comprehensively, providing a full auditable trail of evidence. Use a Geographic Information System (GIS) for data processing and analysis, areas measurement and plan production.

    • ST0877 Serve notices, evidencing that they have been successfully served in accordance with relevant legislation.

    Behaviour
    • ST0877 Adopt a professional approach to work, respect confidentiality and work collaboratively across multiple disciplines.

    • ST0877 Demonstrate a commitment to equality, diversity and inclusion.

    • ST0877 Demonstrate an attention to detail when solving problems, taking into consideration people, places and environments and the relationship between them.

    • ST0877 Work independently, self-manage and prioritise work and own professional development.

  9. Produce or repair standard architectural enrichments, prepare backgrounds to receive masonry and to set out basic masonry on buildings/structures.

    ST0442 Produce or repair standard architectural enrichments, prepare backgrounds to receive masonry and to set out basic masonry on buildings/structures.

    Knowledge
    • ST0442 Core - Different types of lime mortars; application methods.

    • ST0442 Core - Health and safety: Health & Safety at Work Act 1974, approved codes of practice and industry guidance for the stone industry, reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), personal protective equipment (PPE), manual handling, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), and how they must be applied in the workplace. Risk assessments and dynamic risk assessment, manual handling and working at height.

    • ST0442 Core - Methods of preparing surfaces to receive enrichments; methods of removing deteriorated and/or inappropriate materials; how to mix mortars and adhesives to agreed specification; the properties and applications of mortars and sand renders, adhesives, grouts, substrates, screeds (including self-levelling compounds), resins, quick lime, putty lime, hydraulic lime and lime washes.

    • ST0442 Core - Stonemasonry tools, components and equipment appropriate to the required methods of work; understanding of how to safely use and maintenance tools/equipment to achieve the required performance and finish quality; Pre/Post-use checks and how to apply safeguards when using and maintaining stonemasonry tools, components and equipment.

    • ST0442 Core - The overall program requirements, including procedures and resources available, sequencing of work to be completed and estimating timescales for work; how to maintain workflow documentation and when to report any circumstances which may affect the work program.

    Skill
    • ST0442 Core - Apply all safeguards and complete pre-use checks when using tools.

    • ST0442 Core - Carry out safe stonemasonry working practices, comply with health, safety and welfare legislation, conduct risk assessments; Report any workplace hazards, incidents, near misses, accidents or emergencies.

    • ST0442 Core - Produce enrichments such as repeated enrichment (egg and dart, or tongue and dart, or bead and reel), v-cut carving, high relief carving or low relief carving.

    • ST0442 Core - Select and use the appropriate tools, components and equipment; Repair and maintain tools, components and equipment.

    • ST0442 Core - Set out and work stone to receive enrichments such as flat, moulded, straight and curved, internal and external mitres, stop ends and returned ends.

    Behaviour
    • ST0442 Core - Prioritises health, safety and environment-, for example, always ensuring the correct PPE is worn for the task being undertaken.

  10. Produce recommendations for enhancing energy performance

    ST0629 Produce recommendations for enhancing energy performance

    Knowledge
    • ST0629 Understand cooling systems, heat generation and renewable technology

    • ST0629 Understand hydrodynamics and hydronic systems in buildings e.g. the transfer of heat energy and cooling energy through a building using water

    • ST0629 Understand the control principles associated with the design, function, facilities management and use of the building

    • ST0629 Understand the energy efficiency and comfort control requirement within buildings

    • ST0629 Understand the fundamentals of controlling HVAC (heating, ventilation and air conditioning) and building technology

    Skill
    • ST0629 Applying knowledge of energy efficiency to optimise comfort in buildings whilst minimising energy usage

    • ST0629 Applying the control principles associated with the design, function and use of buildings e.g. to create points lists, description of operation, cable schedules

    • ST0629 Incorporating the needs of a variety of building stakeholders (e.g. owners/ operators) within the design of the BEMS system

    Behaviour
    • ST0629 Accepting, prioritizing, delegating and undertaking technical and other tasks effectively

    • ST0629 Be aware of the needs and concerns of others, especially in relation to diversity and equality

    • ST0629 Commit to compliance with health and safety

    • ST0629 Committed to working effectively with colleagues, the public, clients and other stakeholders

    • ST0629 Create maintain, and enhance productive working relationships

    • ST0629 Strive to communicate effectively with work colleagues and clients using oral, written and electronic methods to communicate technical and other information

    • ST0629 Take responsibility for personal development, demonstrating commitment to learning and self-improvement

    • ST0629 Take responsibility for working independently and completing work to the appropriate specifications and codes of practice

    • ST0629 Undertake work in a way that contributes to sustainable development

  11. Produce reverse moulds according to drawings and specifications

    ST0096 Produce reverse moulds according to drawings and specifications

    Knowledge
    • ST0096 How to produce reverse moulds such as enriched cornices, arches, columns, pilasters, corbels ceiling centre and beam case.

    Skill
    • ST0096 Reverse moulds: Produce reverse moulds (e g enriched cornices, arches, columns, pilasters, corbels ceiling centre and beam case).

  12. Produce setting out details for the manufacture of doors, windows and opening lights, units and stairs

    ST0264 Produce setting out details for the manufacture of doors, windows and opening lights, units and stairs

    Knowledge
    • ST0264 Architectural Joiner : Setting out including how to interpret information for setting out doors, door frames and linings, windows, fittings and straight stairs, how to prepare for producing setting out details for doors, windows, fittings and straight stairs, how to produce setting out details for doors, windows, fittings and straight stairs

    • ST0264 Architectural Joiner: Fundamentals of Joinery including the different types of fixings and fasteners for architectural joinery work including their uses, the timber moisture content parameters for a range of timber and timber-based materials, the characteristics, uses and limitations for the different types of timber preservatives, the range, characteristics, uses and limitations of timber finishes, the requirements of fire door assemblies.

    Skill
    • ST0264 Architectural Joiner : produce setting out details including interpret information for setting out doors, door frames and linings, windows with opening lights, fittings and straight stairs

  13. Produce shaped reinforcing steel structures to meet specification

    ST0271 Produce shaped reinforcing steel structures to meet specification

    Knowledge
    • ST0271 How to interpret various types of information for drawings and specifications in various types and formats including digital e.g. Building Information Modelling

    • ST0271 Techniques to measure, cut, bend and connect reinforcing steel

    • ST0271 The different types of reinforcing bars and how they work together including joining and fixing.

    • ST0271 The quality requirements of the materials and products that are being installed

    Skill
    • ST0271 Assemble, position and fix manufactured elements (e.g. reinforcement bars) as per drawings and specifications

    • ST0271 Measure, cut and bend and connect reinforcing steel.

    • ST0271 Use a range of reinforcing steel products to shape and assemble structures.

    Behaviour
    • ST0271 Independent working: take responsibility for completion of your own work.

  14. Provide assistance to customers and members of the public

    ST0669 Provide assistance to customers and members of the public

    Knowledge
    • ST0669 Codes of conduct, organisational expectations and requirements including those relating to working with others, working in public facing/open working environment, quality expectations and working solutions that support environmental sustainability.

    • ST0669 Safe working practices, legislation and organisational policies, procedures, requirements and systems in place relating to fitness for duty, health, safety and security including those for noise, dust and vibration control, working with limited space and access, working in an open/public/urban environment, working on or near a road or track.

    • ST0669 The tramway environment, its history, customers, relationship between stakeholders (landowners, councils, businesses, general public), range of structures and components (buildings, including grade II listed, bridges, tunnels etc.) and the interface with Heavy Railway, Highways and the pedestrianised environment.

    Skill
    • ST0669 Communicate relevant and technical information clearly and timely, using appropriate equipment, verbal and non-verbal communication methods to colleagues and customers.

    • ST0669 Deal with conflict and/or challenging behaviour, de-escalating issues and providing assistance which is considerate of risk and promotes good will.

    • ST0669 Deal with incidents, accidents and emergencies, taking action to minimise risk to self and others e.g. minimising risk of cable strike, applying first aid.

    Behaviour
    • ST0669 Customer Service

    • ST0669 Professionalism

    • ST0669 Quality

    • ST0669 Safety

  15. Provide assistance when a machine is to be loaded onto and unloaded from an HGV/low loader truck and assist in securing for transport

    ST0736 Provide assistance when a machine is to be loaded onto and unloaded from an HGV/low loader truck and assist in securing for transport

    Knowledge
    • ST0736 How a transporter needs to be set to allow the loading and unloading of plant

    • ST0736 How to extract information from the operator's manual and electronic readout systems for to prepare and use the machine effectively

    • ST0736 How tools and equipment for maintenance, checks, servicing and configuration requirements are to be used and maintained

    • ST0736 The dangers and precautions when loading and unloading plant from a vehicle bed

    • ST0736 The factors that affect the stability and safe operation of the relevant item of plant

    • ST0736 The health, safety, wellbeing and environmental requirements and considerations that apply for operational and maintenance activities, such as the control of diesel and oil spills, and reporting procedures for unsafe or environmental situations

    • ST0736 The manoeuvring characteristics, limitations of manoeuvrability and visibility limitations of plant, supporting plant and delivery vehicles

    • ST0736 The operator-level servicing, checks and maintenance requirements for the range of plant

    • ST0736 The purpose and layout of site traffic plans, the working areas, exclusions zones and authorized passages for the movement

    • ST0736 The securing procedures required for a range of plant including tracked, wheeled and smooth-drum types

    • ST0736 The types of hand signals and verbal instructions (inc. radio use) required for the movement of plant and vehicles

    Skill
    • ST0736 Assist in preparing and securing a transporter and the items of plant during the loading and unloading activity for transportation purposes

    • ST0736 Assist in the setting up, configuring and positioning of plant to carry out specific work functions

    • ST0736 Identify and apply information from a range of sources so that the machine is set for the work and for the work to be carried out

    • ST0736 Identify and source materials, equipment and consumables for operational requirements

    • ST0736 Marshall the movements of a range of plant and delivery vehicles for positioning and safe movement requirements

    • ST0736 Position, configure and shut down the machine when work activities cease and isolate and secure the machine and relevant equipment and structures to prevent unauthorised use or access.

    • ST0736 Prepare and set the machine for travelling purposes

    • ST0736 Travel the machine across a range of ground, surfaces and in a range of operational environments and conditions inc. where relevant on inclines, and on and from a transporter

    • ST0736 Work in accordance with health, safety, welfare and environmental requirements, evaluate the working area and activity according to static and dynamic risk assessments and method statements, and report on unsafe situations following organisational procedures

    Behaviour
    • ST0736 Attitude and discipline - Adopts a professional approach to the work and to colleagues and clients and shows professionalism whilst being polite and courteous to peers, managers, clients, general public and others, questions and challenges others when procedures are not being followed.

    • ST0736 Health and Safety-first attitude - Is aware of the importance of following procedures and following guidance of senior members of the team due to the many risks and hazards present in the work environment and acts in accordance to H & S requirements, constantly evaluating the operation for hazards and takes appropriate actions whilst following safe systems of work, avoids taking short cuts that may increase risks

    • ST0736 Positive customer relationships - Behaves in accordance with the values of the employer; treats customers and stakeholders with courtesy and responds quickly to their requirements, forming and enhancing customer relationships, creating and maintaining effective working and commercial relationships

    • ST0736 Teamwork and independent working - Working and engaging collaboratively and effectively with co-workers of different occupations to achieve requisite results safely and efficiently and safe working, and achieving those results through independence, resourcefulness and ability, operates as an effective team member and under supervision, takes responsibility, accountability and ownership of their own actions and for the completion their own work.

    • ST0736 Working effectively - Undertakes the work in a reliable and productive manner.

  16. Provide clear and relevant advice to members of the public, councillors, agents and/or clients on planning issues, face to face, by phone and by email and other communications.

    ST0936 Provide clear and relevant advice to members of the public, councillors, agents and/or clients on planning issues, face to face, by phone and by email and other communications.

    Knowledge
    • ST0936 Conditions, appeals and enforcement: The features of monitoring compliance of authorised and unauthorised developments and support the processing of planning appeals.

    • ST0936 Data collection: Where to find current and historical data on single sites and wider areas for development.

    • ST0936 Environmental procedures and sustainability: The features of environmental and ecological designations and processes relevant to the planning system. Where to find information identifying potential flood risk for developments and matters such as energy and climate change.

    • ST0936 Legislation and Policy: The features of current town planning regulations, policy and guidance. Appreciation of the implications of case law for planning applications and statutory plan making

    • ST0936 Planning Process: Forms of development management and development plans that happen in planning and their supporting administrative processes. How to respond to requests for technical information about proposals and planning issues.

    • ST0936 Stakeholder engagement: The wider decision making and political context in which planners work. Including the types and sizes of organisations working in planning, statutory authorities and other consultees, including the local community

    Skill
    • ST0936 Administration: Provide administrative support to line managers and peers. Keep an accurate record of meetings. Use appropriate case management systems.

    • ST0936 Communication: Communicate effectively with members of the public, clients and other stakeholders. Respond to queries in writing and verbally. Use community engagement techniques to encourage participation in the planning system.

    • ST0936 Data analysis: Research, collate and compare data relating to development proposals, applications and other planning considerations

    • ST0936 Presentation external: Prepare and deliver presentations to external audiences e.g. members of the public or other community or professional stakeholders

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  17. Provide customer service to internal and external customers to ensure the effective delivery of a range of facilities services

    ST0617 Provide customer service to internal and external customers to ensure the effective delivery of a range of facilities services

    Knowledge
    • ST0617 How innovation and change can support good customer relationships

    • ST0617 How the requirements of the contract/SLA with the customer is used to manage their expectations

    • ST0617 The features and purpose of effective customer service

    • ST0617 The features of a complaints procedure and typical timescales

    • ST0617 The functioning of FM services and their interrelationships

    • ST0617 The purpose of keeping customers informed of developments, issues and delays

    • ST0617 The range of FM contracts and Service Level Agreements (SLAs) including customers performance standards

    • ST0617 The role of customer feedback in providing customer service

    Skill
    • ST0617 Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs

    • ST0617 Deal with complaints in accordance with SOPs

    • ST0617 Keep customers informed of developments, issues and delays in accordance with SOPs

    • ST0617 Respond to customers queries and incidents in accordance with SOPs

    • ST0617 Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)

    Behaviour
    • ST0617 Adaptability

    • ST0617 Attention to detail

    • ST0617 Customer focus

    • ST0617 Honesty

    • ST0617 Personal effectiveness

    • ST0617 Team working

  18. Provide details and finishing to memorial stones.

    ST0442 Provide details and finishing to memorial stones.

    Knowledge
    • ST0442 Memorial Stonemason - Methods of adding details, lettering & ornamentation to stone; finishing techniques and hand polishing.

    • ST0442 Memorial Stonemason - The protocols relating to the bereaved and the public; specific requirements for sites of special interest, consecrated and non-consecrated ground, historical and environmental significance.

    Skill
    • ST0442 Memorial Stonemason - Mark out, position, inscribe, ornament and finish details on memorial stones; produce and use templates for sandblasting; safely use sandblasting equipment to produce details, lettering and ornamentation; finish memorial work using gilding and hand polishing.

  19. Provide leadership for the management of protected landscapes including, but not limited to, heritage landscapes, Areas of Outstanding Natural Beauty and National Parks. Develop and manage relationships including with friends groups, the public, local communities, volunteers and staff.

    ST0742 Provide leadership for the management of protected landscapes including, but not limited to, heritage landscapes, Areas of Outstanding Natural Beauty and National Parks. Develop and manage relationships including with friends groups, the public, local communities, volunteers and staff.

    Knowledge
    • ST0742 Landscape and parks management: The ways by which landscapes can meet the needs of owners, managers and users. Maintenance, management and administration of contracts. Landscape ecology, habitats and horticulture. The protection, maintenance and management of landscapes/parks and of heritage asset to best practice standards. Business planning and fundraising.

    Skill
    • ST0742 Landscape and parks management: Provide leadership in caring for land in ways that ensure landscapes can fulfil needs and aspirations in an effective and sustainable manner for present and future communities of users. Ensure landscapes can be effectively and cost effectively managed and maintained over time. Promote and foster landscape ecology and habitats. Undertake business planning, management and fundraising to meet strategic objectives. Lead and manage the agreement and implementation of contracts.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  20. Provide leadership for the preparation or determination of statutory planning applications, plans or proposals

    ST0742 Provide leadership for the preparation or determination of statutory planning applications, plans or proposals

    Knowledge
    • ST0742 Landscape planning: Detailed planning legislation and policy. Landscape ecology and habitats. Master planning.

    Skill
    • ST0742 Landscape planning: Critically analyse, assess and seek to resolve environmental, economic and social opportunities and constraints and account for these when addressing a landscape's potential and capacity to accommodate change. Lead on the preparation and/or determining of applications for planning consents. Provide integrated solutions for area based schemes including masterplanning.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  21. Provide leadership in the promotion of the sensitive and sustainable development and use of landscapes, places and infrastructure to a wide range of stakeholders

    ST0742 Provide leadership in the promotion of the sensitive and sustainable development and use of landscapes, places and infrastructure to a wide range of stakeholders

    Knowledge
    • ST0742 Business management: Management of a landscape practice or organisation including legal liabilities, duties and obligations on businesses and individuals. Health and Safety liabilities, duties and obligations including CDM and management of risk. Economic and financial management.

    • ST0742 Environment and sustainability: How to embed the principles of social, economic and environmental sustainability and provide input to assess the environmental impact of projects and build resilience. How to adapt and mitigate the consequences of climate change.

    • ST0742 Landscape assessment and analysis: How to survey, assess and evaluate landscapes, places and sites. Landscape and visual assessment and analysis.

    • ST0742 Landscape context: How to analyse, assess and evaluate the distinctive, characteristic and functional qualities of landscape, places and sites including cultural context, history, character and place.

    • ST0742 Landscape specialisms: The key principles of landscape design, landscape management, park management and planning. Quality interventions that integrate with both the function and identity of a landscape putting land, water, drainage, energy, community, economic, infrastructure and other such resources to the best possible use. Engaging with other professionals. Town and country planning decision making.

    • ST0742 Leadership and project management: Appropriate processes, methodologies, tools and techniques to lead and to manage projects effectively to time and budget and evaluate effectiveness. Methods of conflict avoidance and resolution.

    • ST0742 Planning, landscape and environmental related legislation: Planning, landscape and environmental related legislation, requirements, policies and procedures. Including the statutory process for making planning applications, Environmental Impact Assessment legislation, Building Regulations (Parts M and K), statutory and non-statutory designations associated with landscape, trees and woodlands, ecology, heritage and wildlife

    • ST0742 Professional ethics and ethical framework: The characteristics of a landscape professional, the importance of upholding the highest standards of ethical behaviour and commitment to maintaining and developing professional competence. Equality and diversity including relevant legislation. The required standards of practice and ethics for Chartered Members of the Landscape Institute and the core ethical principles.

    Skill
    • ST0742 Convey creative ideas relating to landscape: Communicate and present creative and innovative ideas relating to landscape through appropriate media. Typically this could include graphic designs, sketches, reports, visualisations, concept/master/detailed plans, presentations and photography

    • ST0742 Critical analysis and decision making: Critically analyse, interpret and evaluate information, appraise options, negotiate, make clear, evidenced based decisions and provide professional advice and recommendations.

    • ST0742 Landscape and/or site analysis and research: Critically analyse, assess and evaluate the significance, context, character and defining qualities of landscape or sites. Promote health and wellbeing, biodiversity and sustainability. Evaluate and account for the physical and social context of landscapes.

    • ST0742 Lead, manage and deliver landscape projects: Agree project briefs and agree clear aims and objectives. Lead, manage and deliver landscape projects to time and budget. Manage risk and evaluate projects. Ensure compliance with health and safety legislation and regulations.

    • ST0742 Leadership and communication: Show leadership to others. Collaborate and engage constructively with other professionals. Think strategically and influence others and negotiate to reach agreement and resolve conflicts. Communicate clearly in writing and verbally including report writing and presentations. Use interpersonal skills, communication and assertiveness to persuade, motivate and influence. Work independently and as part of a team.

    • ST0742 Stakeholder engagement and leadership: Engage with, lead and manage a wide range of stakeholders including the public and local communities. Communicate, negotiate, advocate and mediate effectively and respond appropriately to resolve conflict. Take responsibility for engaging people in landscapes and promoting access for all.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  22. Provide professional advice and recommendations to clients relating to land, property or construction

    ST0331 Provide professional advice and recommendations to clients relating to land, property or construction

    Knowledge
    • ST0331 Client relationships - How to manage client/customer relationships.

    • ST0331 Diversity and inclusion - The importance and recognition of diversity. Legal, regulatory and ethical requirements including inclusive environments.

    • ST0331 Ethics and professionalism - The role, governance and regulatory frameworks of the RICS. Global and professional ethical standards and Rules of Conduct and how to deal with ethical dilemmas.

    • ST0331 Information management - The methods and techniques for providing information, data and advice to clients.

    Skill
    • ST0331 Consultancy - Manage instructions from engagement to completion.

    • ST0331 Information management - Provide data, information and advice for clients relevant to the surveying discipline.

    Behaviour
    • ST0331 Act in a way that promotes trust in the surveying profession - Act in a manner, both in your professional life and private life, to promote you, your firm or the organisation you work for in a professional and positive way.

    • ST0331 Act with integrity - Always be trustworthy, open and transparent. Respect confidential information of your clients or potential clients and do not allow bias, conflict of interest or the undue influence of others to override your professional or business judgments or obligations. Always act consistently in the public interest when making decisions or providing advice.

    • ST0331 Provide a high standard of service - Always ensure your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed to and ensure you always give attention to detail.

    • ST0331 Take responsibility - Always act with skill, care and diligence and deal with any complaint in an appropriate professional manner.

    • ST0331 Treat others with respect - Treat everyone with courtesy, politeness and respect and consider cultural sensitivities and business practices.

  23. Provide professional advice on environmental, legal and regulatory issues relating to landscapes

    ST0742 Provide professional advice on environmental, legal and regulatory issues relating to landscapes

    Knowledge
    • ST0742 Business management: Management of a landscape practice or organisation including legal liabilities, duties and obligations on businesses and individuals. Health and Safety liabilities, duties and obligations including CDM and management of risk. Economic and financial management.

    • ST0742 Environment and sustainability: How to embed the principles of social, economic and environmental sustainability and provide input to assess the environmental impact of projects and build resilience. How to adapt and mitigate the consequences of climate change.

    • ST0742 Landscape assessment and analysis: How to survey, assess and evaluate landscapes, places and sites. Landscape and visual assessment and analysis.

    • ST0742 Landscape context: How to analyse, assess and evaluate the distinctive, characteristic and functional qualities of landscape, places and sites including cultural context, history, character and place.

    • ST0742 Landscape specialisms: The key principles of landscape design, landscape management, park management and planning. Quality interventions that integrate with both the function and identity of a landscape putting land, water, drainage, energy, community, economic, infrastructure and other such resources to the best possible use. Engaging with other professionals. Town and country planning decision making.

    • ST0742 Planning, landscape and environmental related legislation: Planning, landscape and environmental related legislation, requirements, policies and procedures. Including the statutory process for making planning applications, Environmental Impact Assessment legislation, Building Regulations (Parts M and K), statutory and non-statutory designations associated with landscape, trees and woodlands, ecology, heritage and wildlife

    • ST0742 Professional ethics and ethical framework: The characteristics of a landscape professional, the importance of upholding the highest standards of ethical behaviour and commitment to maintaining and developing professional competence. Equality and diversity including relevant legislation. The required standards of practice and ethics for Chartered Members of the Landscape Institute and the core ethical principles.

    Skill
    • ST0742 Convey creative ideas relating to landscape: Communicate and present creative and innovative ideas relating to landscape through appropriate media. Typically this could include graphic designs, sketches, reports, visualisations, concept/master/detailed plans, presentations and photography

    • ST0742 Landscape and/or site analysis and research: Critically analyse, assess and evaluate the significance, context, character and defining qualities of landscape or sites. Promote health and wellbeing, biodiversity and sustainability. Evaluate and account for the physical and social context of landscapes.

    • ST0742 Leadership and communication: Show leadership to others. Collaborate and engage constructively with other professionals. Think strategically and influence others and negotiate to reach agreement and resolve conflicts. Communicate clearly in writing and verbally including report writing and presentations. Use interpersonal skills, communication and assertiveness to persuade, motivate and influence. Work independently and as part of a team.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  24. Provide support for other landscape professionals

    ST0741 Provide support for other landscape professionals

    Knowledge
    • ST0741 Conveying ideas and information - The methods and approaches that can be used to convey ideas to clients, stakeholders and the public typically including graphic design, reports, visualization, photography and graphics software, landscape strategies, maintenance and management plans.

    • ST0741 Data collection and management - Key principles of data collection, data management and confidentiality. Law and regulation of data including General Data Protection Regulations and Freedom of Information.

    • ST0741 Landscape design and management - Principles of landscape design and management and their role in shaping the landscape. The importance of promoting biodiversity, health and wellbeing, accessibility, and sense of place. Understanding barriers to access and potential solutions. Best practice standards including the Green Flag Award.

    • ST0741 Legal and regulatory compliance - Landscape, planning and environmental related legislation, requirements, policies and procedures including but not limited to, planning applications, Environmental Impact Assessment legislation, statutory and non statutory designations associated with landscape. Building Regulations particularly Parts K and M. Health and safety at work and on site including the Construction, Design and Management Regulations. Equality law. Law of contract and law of tort. The role of the Landscape Institute including the Code of Conduct.

    • ST0741 Materials - Hard landscape materials and construction methods. Paths and other circulation routes, drainage (including Sustainable Urban Drainage Systems), ornamental features and furniture.

    • ST0741 Organisations - The different types of organisation providing landscape services and the role of the landscape technician in working towards business objectives. How to deliver high standards of client and customer care.

    • ST0741 Plant science - Plant identification and maintenance. Growth habits, lifespan and horticultural requirements. Types of planting typically including native habitats, urban trees and ornamental. Soil types, climate and topography.

    • ST0741 Site analysis - Principles of site investigation, analysis and appraisal. Understanding constraints and opportunities associated with sites, such as trees and other landscape elements.

    • ST0741 Sustainability - How and why sustainability seeks to balance economic, environmental and social objectives.

    • ST0741 Technology - Appropriate technologies typically including computer-aided design, Building Information Modelling, Geographic Information Systems, 3D modelling and visualisation, graphics and other relevant software and how they interface with one another. Information exchange processes and systems.

    Skill
    • ST0741 Contract process - Contribute to the implementation or aftercare of landscape projects and comply with or ensure compliance with contract terms

    • ST0741 Contribute to the preparation of drawings and specifications for landscape schemes.

    • ST0741 Convey ideas - Contribute to conveying ideas to clients, stakeholders, volunteers and the public typically using reports, photography, visualisation, presentations and graphics software.

    • ST0741 Legal and regulatory compliance - Comply with relevant landscape, parks, planning, building and environmental related legislation, requirements, policies and procedures. Follow health and safety procedures at work and on site

    • ST0741 Personal effectiveness - Communicate clearly in writing and verbally. Manage work and time. Work independently and as part of a team. Interact with other built environment professionals.

    • ST0741 Prepare basic landscape designs - Assist with the preparation of landscape designs accounting for the physical and social context. Consider the potential to improve health and wellbeing, sensory design and ensure schemes are accessible and inclusive for all. Apply the principles of sustainability.

    • ST0741 Research - Undertake desk and site based landscape research.

    • ST0741 Undertake site surveys and inspections - Undertake site surveys and inspections and record findings in an appropriate format. Take account of natural processes, habitats and biodiversity and the topographical and physical environment including nearby structures, water courses, services.

    • ST0741 Use technology - Use technology typically including computer-aided design, Building Information Modelling, Geographic Information Systems and Excel.

    Behaviour
    • ST0741 Adopt the Landscape Institutes standards of conduct and practice

    • ST0741 Be adaptable

    • ST0741 Be reliable, act with integrity and have respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0741 Commitment to continuing professional development

    • ST0741 Pay attention to detail

  25. Providing and installing infrastructure to upgrade mobile services supplying masts G and future roll out G networks.

    ST0832 Providing and installing infrastructure to upgrade mobile services supplying masts G and future roll out G networks.

    Knowledge
    • ST0832 Network records and associated information, and how these can aid the task being worked on: address details, distribution points, nodes, size/capacity, connection points, exchange details.

    • ST0832 Running telecom cables in a range of environments such as overhead, underground, in customers premises, business premises, exchanges and public areas. (Following industry standards.

    • ST0832 The identification and connection of telecom cables; the services and products they are associated with.

    • ST0832 The UK telecom network including different types of fixed-line such as copper, full fibre network and mobile broadband in the UK.

    Skill
    • ST0832 Carry out a risk assessment before starting work activities. Follow method statements.

    • ST0832 Identify and take appropriate actions when working around other utilities services.

    • ST0832 Identify the structure and composition of telecom network cables.

    • ST0832 Install and test components of the telecom network.

    • ST0832 Maintaining safety standards whilst working towards the task objectives.

    • ST0832 Use personal protective equipment in a safe and appropriate manner.

    • ST0832 Work from and interpret telecom network plans to identify plant or location.

    • ST0832 Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.

    • ST0832 Work on and in various connection points in the telecoms network.

    Behaviour
    • ST0832 Be organised and apply effective time management to meet deadlines.

    • ST0832 Prioritise the safety of self and others.

  26. Provision of new telecom services in business and residential properties such as phone, a range of broadband products, TV connections, private circuits and business systems or services.

    ST0832 Provision of new telecom services in business and residential properties such as phone, a range of broadband products, TV connections, private circuits and business systems or services.

    Knowledge
    • ST0832 Customer service, understanding the differing needs and priorities of various customers. Adapting communication style to interact with customers or members of the public in a range of situations.

    • ST0832 Running telecom cables in a range of environments such as overhead, underground, in customers premises, business premises, exchanges and public areas. (Following industry standards.

    • ST0832 Service Level Agreements (SLA) and the impact of failing to meet these.

    • ST0832 The identification and connection of telecom cables; the services and products they are associated with.

    • ST0832 The principles of OFCOM and government targets for broadband coverage for the UK.

    • ST0832 The UK telecom network including different types of fixed-line such as copper, full fibre network and mobile broadband in the UK.

    Skill
    • ST0832 Carry out a risk assessment before starting work activities. Follow method statements.

    • ST0832 Identify and take appropriate actions when working around other utilities services.

    • ST0832 Identify the structure and composition of telecom network cables.

    • ST0832 Install and test components of the telecom network.

    • ST0832 Maintaining safety standards whilst working towards the task objectives.

    • ST0832 Select and use the appropriate equipment on a telecom network.

    • ST0832 Use a variety of communication methods to interact with third parties to give/receive information accurately, in a timely manner in order to deliver the best possible experience.

    • ST0832 Use personal protective equipment in a safe and appropriate manner.

    • ST0832 Work from and interpret telecom network plans to identify plant or location.

    • ST0832 Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.

    • ST0832 Work on and in various connection points in the telecoms network.

    • ST0832 Working as an individual or as a member of a team to achieve defined goals.

    Behaviour
    • ST0832 Be organised and apply effective time management to meet deadlines.

    • ST0832 Deliver a polite, courteous professional service to all customers and members of the public whilst safeguarding customer welfare and recognising vulnerability.

    • ST0832 Prioritise the safety of self and others.

    • ST0832 Self-motivated and able to work alone or as part of a team.

  27. Quantifying thatching work and materials with the ability to work out how much material and time is required to complete a thatching job efficiently and safely.

    ST0821 Quantifying thatching work and materials with the ability to work out how much material and time is required to complete a thatching job efficiently and safely.

    Knowledge
    • ST0821 Health and safety: compliance with working at height regulations, outdoor working and suitability of weather conditions. Manual handling techniques. Why, when and how health and safety control equipment should be used when undertaking thatching work including personal protective equipment (PPE) and respiratory protective equipment (RPE).

    • ST0821 The assessment of thatched roofs and how to quantify thatching and associated roof works and materials.

    • ST0821 The relevant building, conservation and fire safety regulation affecting thatched buildings. Planning instructions, drawings, product information, specifications and how to interpret them.

    • ST0821 The selection and preparation of thatching materials for installation on the roof for particular thatching work including architectural details and features.

    • ST0821 The selection of appropriate materials for particular thatching work.

    • ST0821 Understanding the economics and responsbilities of running a thatching business.

    Skill
    • ST0821 Access, interpret and use drawings and specifications to carry out thatching work.

    • ST0821 Establish suitability and quality of materials, and correctly fix the appropriate thatching materials to basic roof structures and features, to a given specification and to correct pitch, tension and density, ensuring correct cover over fixings.

    • ST0821 Evaluate the condition of the roof prior to thatching work taking place. Assess condition of existing materials, quality of materials, covering over fixings, condition of fixings, overall thickness of thatch, factors affecting the performance of the roof.

    • ST0821 Interpret instructions and information to plan, organise and carry out healthy, safe, productive and efficient working practices.

    • ST0821 Organise work, obtain and provide information. Ensure work is completed within the economic expectations of the organisation and that wastage of materials is minimised. Ensure that work methods optimise the use of time and that own work is coordinated with relevant others.

    • ST0821 Quantify thatching work and materials, and select the appropriate materials for particular thatching work, ensuring that the materials are suitable for intended purpose.

    • ST0821 Work safely, and be aware of key health, safety and welfare issues. Ensure that own work practices conform to organisational requirements, current legislation and official guidance, and minimise risk of injury and ill health to self and others.

    • ST0821 Working safely and effectively with others. Develop and maintain productive working relationships with colleagues on a daily basis, communicate with customers/visitors/colleagues. Offer constructive views and ideas on developing and maintaining productive working relationships.

    Behaviour
    • ST0821 Continue developing personally and professionally following current legislative and industry regulations and guidelines. Show a willingness to learn.

    • ST0821 Safety-first mindset. Adhere to safe systems of work and relevant procedures including attending all safety briefings and training.

    • ST0821 Take responsbility for their own work and standards of work. Be aware of the limits of their own competence and seek advice when required. Cooperate with employers, other employees and site providers to ensure that their competence is maintained and up-to-date.

  28. Read and interpret engineering drawings, specifications & quantities

    ST0614 Read and interpret engineering drawings, specifications & quantities

    Knowledge
    • ST0614 Engineering principles including: setting out and surveying, forces, mass, weights units of measure and the principle of lever arms, principles of loads absorption, physiology of arresting a fall, identification of building materials including accurate identification of masonry construction, identification of building structure, bimetallic corrosion. Materials sciences including an understanding of why specifications are important and a basic understanding of the characteristics of failure.

    • ST0614 Legal liabilities, following manufacturer's specifications and installation instruction. The importance of record keeping.

    • ST0614 Strutural fixings and installation techniques including: interpreting drawings, setting out, the range of fall protection systems and components, how to deal with varying site conditions, functional tests for installed equipment and completion of mandatory records. System and component identification consequences of utilisng wrong, mismatching or untested.

    • ST0614 The range of structural fixings typically used in fall protection (masonry fixings mechanical & chemical, concrete fixings mechanical & chemical, roof sheet fixings, rivet and toggle, steelwork fixings, bolts/ clamps and hollow fix, tension in fixings required torque, use of sprung washers and locking nuts). The limitations and application of these fixings, bimetallic corrosion, installation techniques, how to deal with varying site conditions, functional tests for installed equipment and completion of mandatory records.

    • ST0614 The range of working environments including construction, industry, retail, residential, energy and infrastructure; the characteristics and hazards associated with each. Working at height, on the ground and in confined spaces, what constitutes a confined space, the training permits required to enter one and when to apply the principles of working at height.

    • ST0614 The safe use and limitations of access equipment.

    Skill
    • ST0614 Effective communication and team work, be alert and able to alert others to differing site conditions or potential hazards. Escalate issues appropriately.

    • ST0614 Install and set up fall protection systems (structural fix, top fix cable system and handrail), ensure the correct materials and equipment to carry out the installation is present in strict accordance with the design, specification and product instructions.

    • ST0614 Interpret design specifications: accurately read engineering drawings, details, specifications, quantities; verify that goods on site match the design, verify that the conditions, materials and structure on site match the design, identyfing omissions.

    • ST0614 Measure quantities and stocktake, demonstrating accuracy in on site conditions.

    • ST0614 Understand work methods and plan ahead to anticipate potential issues.

    • ST0614 Use digital information systems to communicate and record information in accordance with QA systems and specific client requirements.

    Behaviour
    • ST0614 Promote a positive health, safety & environmental culture through situational awareness and personal example.

  29. Read, interpret and work to drawings, specifications and construction information e.g. lifting plan, logistics plan, manufacturers information

    ST0265 Read, interpret and work to drawings, specifications and construction information e.g. lifting plan, logistics plan, manufacturers information

    Knowledge
    • ST0265 how to communicate with others and follow organisational procedures to conform to productive work practices.

    • ST0265 how to interpret various types of information for drawings and specifications in various types and formats including digital e.g. Building Information Modelling and Personal Digital Assistant models.

    Skill
    • ST0265 Assemble, position and install manufactured components such as structural elements, flooring units, stairs, pods, modules and cladding.

    • ST0265 Interpret information for drawings and specifications in various types and formats including digital e.g. Building Information Modelling and Personal Digital Assistant models.

    • ST0265 Plan and undertake work practices productively.

    Behaviour
    • ST0265 Customer focus: deliver work to required quality standards.

    • ST0265 Logical thinking: use clear and valid reasoning when making decisions to undertake the work instructions.

  30. Receive, unload, check, safely store and transport materials to site for installation following good handling practices preventing injury or damage

    ST0802 Receive, unload, check, safely store and transport materials to site for installation following good handling practices preventing injury or damage

    Knowledge
    • ST0802 Health and safety regulations and procedures, including: Health & Safety at Work Act, personal protective equipment (PPE), manual handling, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), Local Exhaust Ventilation (LEV) how they must be applied in the workplace. RAMS (Risk assessments, dynamic risk assessments and method statements) and how they inform your work. Safe methods of work including HSE 2005 Work at Height Regulations, person safe systems, scaffold/ harnessing and limited access areas found in roof glazing. Accident and Emergency Procedures and reporting methods and why these are important including basic knowledge of first aid and RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations)

    • ST0802 How a curtain wall system is designed and fabricated, how different designs will affect the specifications and the fabrication

    • ST0802 How to stack and store products and materials safely, effectively and securely. Problems or damage that can occur with stored resources and how to overcome them

    • ST0802 Legislation, regulations and industry standards, including Centre for Window and Cladding Technology (CWCT) guidelines window energy rating standards, CE marking, secure by design, building regulations such as Approved Documents Parts A-J, K-N, P, Q and Regulation 7

    • ST0802 Methods for the safe handling, movement and storage of frames and infills. Authority/licenses required to use moving and handling equipment such as cranes, forklift trucks and manipulators. Different types of handling equipment/plant as required by various heavy frames and profiles. Working limits of handling equipment. Problems or damage that can occur and avoidance methods.

    • ST0802 Safe use of hand/power tools understanding the limitations of battery powered tools. Basic RCD ( Residual-current device) and PAT (portable appliance testing) Knowledge and how it affects the tools and equipment used on site

    • ST0802 The different components and ancillary items within a curtain wall system such as air seal gasket, thermal breaks, support/setting blocks, perimeter closers, face caps, sealing pieces, pressure plates. How and why they are used, their importance and the consequences of being omitted or misused

    • ST0802 Toolbox talks and inductions and how they should affect working practices

    Skill
    • ST0802 Check and inspect own work. Report work outcomes and problems

    • ST0802 Complete all relevant documentation to the job such as system specific checklists and accident and emergency reporting methods

    • ST0802 Follow health & safety and environmental policy and procedures. Re-use, re-cycle and dispose of material, waste and scrap from the work area, as appropriate

    • ST0802 Handle, load, unload and store products safely to minimise damage

    • ST0802 Use lifting and handling equipment/plant that is appropriate for the installation

    Behaviour
    • ST0802 Has a health & safety-first attitude, for example, resists pressures to follow unsafe working practices

    • ST0802 Professional, for example, develops working relationships recognising dependencies, uses co-operative approaches to optimise workflow and productivity with limited supervision, shows respect for colleagues

    • ST0802 Works effectively, for example, undertakes work in a reliable, tidy and productive manner

  31. Receive, unload, move and lift materials to site for installation following good handling practices preventing injury or damage.

    ST0271 Receive, unload, move and lift materials to site for installation following good handling practices preventing injury or damage.

    Knowledge
    • ST0271 Safe techniques to move, lift and handle pre-assembled and manufactured elements.

    • ST0271 The principles of environment, health, safety and welfare and how they must be applied in relation to their own work and others.

    • ST0271 The responsibilities under current legislation, and official guidance to undertake work (including Health and Safety at Work Act 1974, Provision and Use of Workplace Equipment 1998, Working at Height Regulations 2005, Lifting Operations and Lifting Equipment Regulations 1998, Manual Handling Operations Regulations 1992).

    Skill
    • ST0271 Apply safe working techniques for moving, lifting and handling pre-assembled and manufactured elements, working at height and using access equipment.

    • ST0271 Apply workplace and legislative environmental health, safety and welfare requirements when undertaking construction steel fixing activities.

    Behaviour
    • ST0271 Assertiveness and confidence: able to resist pressures to work following unsafe practices

    • ST0271 Independent working: take responsibility for completion of your own work.

  32. Recycle waste to contribute to zero/low carbon outcomes in the built environment

    ST0388 Recycle waste to contribute to zero/low carbon outcomes in the built environment

    Knowledge
    • ST0388 The different materials and components, to install and finish drylining and plasterboard linings eg panels, plasterboards, wallboards, thermal boards, glass reinforced gypsum board, fixings and fittings, metal sections (primarily cold rolled light gauge steel sections eg drylining stud and Steel Framed Systems (SFS) andtimber battens,Knowledge

    Skill
    • ST0388 install drylining and plasterboard linings eg panels, plasterboards, metal sections, timber battens, wallboards, thermal boards, glass reinforced gypsum board, fixings and fittings

    Behaviour
    • ST0388 Ability to work alone taking responsibility for completing of designated work in agreed schedule

    • ST0388 An attention to detail

    • ST0388 Be able to work with others applying the principles of equality and diversity

    • ST0388 Focus on timekeeping and productivity

    • ST0388 Safety first approach

    • ST0388 Working towards high quality of all work completed with an understanding of impact of defects

  33. Remove existing fenestration, understanding what action should be taken or who to report situations to if unexpected or dangerous materials are exposed e.g. asbestos, cavity barriers, damaged DPC or birds nests

    ST0743 Remove existing fenestration, understanding what action should be taken or who to report situations to if unexpected or dangerous materials are exposed e.g. asbestos, cavity barriers, damaged DPC or birds nests

    Knowledge
    • ST0743 Buildings: how to identify whether the correct structural support is incorporated in the building and if not, know what to do. Various building methods and how windows and doorsets interact with them such as cavity wall, timber frame, steel frame etc. The structural requirements when installing bay windows, sliding patio and bi-fold doors. Vertical Damp-Proof Course : its function and how to repair/replace if damaged or missing

    • ST0743 Health and safety, including: Health & Safety at Work Act, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), personal protective equipment (PPE), manual handling, Working at Height, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), Hand Arm Vibration System (HAVS), Local Exhaust Ventilation (LEV), site safety (CSCS), asbestos handling, site fire and evacuation procedures, PAT testing, RCD protection; how they must be applied in the workplace. Risk assessments and dynamic risk assessments

    • ST0743 Legislation, regulations and industry standards, including window energy rating standards, CE marking, Secured by Design, Building Regulations such as Approved Documents Parts A-J, K-N, P, Q and Regulation 7

    • ST0743 Removal of existing components: types of temporary structural supports available and how to use them, methods of removing windows and doorsets manufactured from various materials, how to minimise damage to the surrounding building structure such as brickwork, rendering etc

    Skill
    • ST0743 Follow health & safety and environmental policy and procedures

    • ST0743 Prepare the work area effectively, make the site safe and ensure all parties are considered (occupiers, children, pets, the general public and other trades people

    • ST0743 Select and use manual methods and equipment to install products to specification

    Behaviour
    • ST0743 Has a health & safety first attitude, for example, resists pressures to follow unsafe working practices

  34. Remove, install and repair basic external stonemasonry structures and stone cladding.

    ST0442 Remove, install and repair basic external stonemasonry structures and stone cladding.

    Knowledge
    • ST0442 Exterior Stone Fixer - Methods of installing, supporting and finishing external cladding, suitable to the location, environment and in-line with job specification.

    • ST0442 Interior Stone Fixer/Exterior Stone Fixer - Methods of finishing and protecting stone fixings/components.

    Skill
    • ST0442 Exterior Stone Fixer - Install and fix external cladding with load-bearing support and restraint systems; repair or replace defective stone cladding as required; identify and mix mortars, resins and adhesives; identify and fix suitable reinforcements and fixings; form suitable joint finishes which are sympathetic to existing building.

    • ST0442 Interior Stone Fixer/Exterior Stone Fixer - Grout, seal, clean, secure and finish stonework; bed, joint and point natural stone flooring, match finishes where possible and fix accessories (e.g. wire restraint fixings, channels) to wall slabs.

  35. Repair and maintain Mastic Asphalt coverings in the workplace.

    ST0750 Repair and maintain Mastic Asphalt coverings in the workplace.

    Knowledge
    • ST0750 Backgrounds and Structures Understanding of the types and characteristics of the structures, substrates and backgrounds, where mastic asphalt can be applied.

    • ST0750 Disposal of Waste: Understanding of environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance regarding the disposal of waste.

    • ST0750 Health and Safety. Understanding of relevant health, safety, welfare and environmental legislation*, safe working practices including when working at height. * Health and Safety at Work Act 1974 Control of Substances Hazardous to Health 2002 (including Asbestos Containing Materials). Working at Height Regulations 2005 Provision and Use of Work Equipment 1998 Manual Handling Operations Regs 1992. Reporting Injuries Diseases and Dangerous Occurrence 2013. Construction Design Management Regs 2015 Code of Practice for Mastic Asphalting BS 8218:1998 Note: Extant legislation and guidance is listed. This may be replaced by subsequent legislation and guidance that the individual would to understand.

    • ST0750 Interpreting Information: Understanding of plans, works specifications, drawings, risk assessments, oral instructions, manufacturers instructions, and method statements. Understanding organisational procedures for incorrect or inappropriate information.

    • ST0750 Mastic Asphalt: Understanding of the composition of mastic asphalt, its preparation and application in the workplace.

    • ST0750 Minimise the Risk of Damage: Understanding of how to protect work from damage and the purpose of protection;

    • ST0750 Programme of Works: Understanding the purpose of a Programme of Work and why deadlines should be kept.

    • ST0750 Repair and Maintenance: Understanding of the causes of damage to mastic asphalt, and the measures that can be taken to repair and maintain mastic asphalt

    • ST0750 Resources. Understanding of organisational procedures for the selection, security and storage of resources; the use and characteristics of resources, including potential hazards and there control (CoSHH); organisational procedures for incorrect or inappropriate information. Understanding of relevant resources and materials used in Mastic Asphalt work e.g. asphalt, felt, control layers, solar protection, primers.

    Skill
    • ST0750 Backgrounds: Prepare backgrounds for mastic asphalt to given working instructions for substrates; primers; and undertake remedial work to backgrounds.

    • ST0750 Communication: Good listening, written and verbal communication skills, with the ability to communicate complex or technical information in a clear and understandable manner.

    • ST0750 Health and Safety: Ability to identify, anticipate and mitigate health, safety and welfare risks in the working environment, including the correct use of relevant PPE; ability to correctly deploy control equipment e.g. fire extinguishers.

    • ST0750 Literacy and Numeracy: Ability to understand and interpret data and information using literacy and numeracy skills. Ability to undertake correct calculations with regard to the measurement of lengths, areas, quantities and wastage.

    • ST0750 Mastic Asphalt: Ability to apply mastic asphalt to given working instructions for flat and inclined surfaces; perimeter details; outlets and intrusions; and surface applications.

    • ST0750 Repairs and Maintenance: Ability to evaluate surface condition and repair and maintain mastic asphalt to given working instructions with cracks, splits and blisters; removal of debris and freeing blockages

    Behaviour
    • ST0750 Communication: Committed to listening and applying learning. Patient and methodical approach to communication skills, understanding that complex information will need to be communicated to people with varying levels of knowledge of technical issues, and being able to tailor communication as appropriate to the knowledge of the recipient.

    • ST0750 Customer Care: A commitment to meeting the needs of customers to the required standard, including an understanding that customer needs may change at short notice and being able to respond to these changes in a positive and constructive way Understanding that there will be a range of customers, colleagues, other trades, and stakeholders (e.g. users of a building) to work with and alongside. A commitment to the principles of equality and diversity.

    • ST0750 Positive and Professional: A positive and professional attitude to work. Demonstrating appropriate preparation for the workplace, punctuality, correct attire (including PPE); a serious attitude to health, safety and welfare in the workplace, questioning unsafe behaviours and incorrect work practices and procedures. Pro-active mindset, committed to undertaking work to a high standard.

    • ST0750 Self-Motivated: Self - motivated to undertake work to the required standard and within the allocated time. Working with minimal supervision and demonstrating an enquiring mind with a willingness to learn. Showing initiative, able to identify potential problems and suggest solutions to overcome problems in a practical and cost-effective manner.

  36. Repair and or replace frames, mouldings, floor or flat roof joist coverings, door and window ironmongery, window components, structural joists and rafters, window components, guttering and downpipes

    ST0263 Repair and or replace frames, mouldings, floor or flat roof joist coverings, door and window ironmongery, window components, structural joists and rafters, window components, guttering and downpipes

    Knowledge
    • ST0263 Advanced Site Carpenter (ASC) : the different types of fixings and fasteners for site carpentry work including their uses

    • ST0263 ASC: how to install and maintain structural and non-structural carpentry components including how to install and maintain doors, windows and structural timbers, how to replace glazing, how to reinstate surfaces

    Skill
    • ST0263 ASC: maintain structural and non-structural carpentry work including doors, windows and structural timbers, replace glazing, reinstate surfaces, timber doors, window frames, mouldings, guttering and fixings and replace sash window cords

  37. Repair existing plasterwork, making good, restoring it to its original state.

    ST0096 Repair existing plasterwork, making good, restoring it to its original state.

    Knowledge
    • ST0096 Buildings: Different eras, types of construction methods, insulation considerations, facilities, fire protection. The importance of thermal/insulation to buildings, damp proofing/tanking, renovation and restoration.

    • ST0096 Materials: Types of traditional and modern materials; moving, handling and storage of them; their uses and characteristics, e g types, condition, strength and compatibility. Cost awareness and environmental considerations/waste awareness, e g surface water management and recycling. Chemical damp proofing installation, moisture effects and damage.

    Skill
    • ST0096 Repairing existing plaster: Renovate and restore internal and external effected surfaces back to original state.

  38. Research and compile site history including any land use policy restrictions and constraints

    ST0936 Research and compile site history including any land use policy restrictions and constraints

    Knowledge
    • ST0936 Conservation and design: The features of the natural and historic environment that can be affected by developments and how they can and should be protected by the planning system. The features of technical constraints related to design.

    • ST0936 Data collection: Where to find current and historical data on single sites and wider areas for development.

    • ST0936 Environmental procedures and sustainability: The features of environmental and ecological designations and processes relevant to the planning system. Where to find information identifying potential flood risk for developments and matters such as energy and climate change.

    • ST0936 Legislation and Policy: The features of current town planning regulations, policy and guidance. Appreciation of the implications of case law for planning applications and statutory plan making

    Skill
    • ST0936 Data analysis: Research, collate and compare data relating to development proposals, applications and other planning considerations

    • ST0936 Data monitoring: Consult, create and where necessary maintain records on relevant planning registers

    • ST0936 Policy analysis: Apply legislation, local and national policy and regulations to projects and casework

    • ST0936 Presentation internal: Discuss and present planning information, documentation and findings to colleagues

    • ST0936 Report writing: Write reports and summaries and prepare initial documentation for planning proposals and policy representations

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  39. Research and critically evaluate complex fire engineering systems, products and processes

    ST0859 Research and critically evaluate complex fire engineering systems, products and processes

    Knowledge
    • ST0859 A range of research techniques used to develop acceptable and safe solutions to fire engineering problems and the use of current and emerging technologies, products and fire safety data and research. Understanding of the use and validation of software, codes and data gathering to model, evaluate, test, build and manage fire safe buildings with an awareness of limitation of software and data.

    • ST0859 Principles of both active and passive groups of fire protection systems and the individual systems within both groups. Understanding of the principles to include function and application, cause and effect matrices, cost benefit analysis, interaction between systems, limitations, design freedoms and compensations, their design and use during and after construction.

    • ST0859 The mathematical, scientific and engineering principles, methods and modelling that contribute and help to develop the design and construction to create a fire safe and sustainable built and natural environment. The analysis and understanding of fire growth and smoke movement, determining the behaviour of materials in fire, the behaviour of structure and peoples reaction to fire, as well as limitations that come with different analytical approaches.

    • ST0859 The principles, techniques and methodologies of risk assessment used to evaluate the impact of fire safety on life, property and environment in the built environment. This includes the importance and limitations of tools used to measure, enhance or protect welfare, health and safety and sustainability.

    Skill
    • ST0859 Apply acquired knowledge to develop and or review fire safety solutions and be able to objectively review, identify issues or offer alternative solutions/opinions including, fire engineered analysis, means of escape calculations, smoke ventilation calculations, heat transfer calculations and hazard identification and fire risk assessments.

    • ST0859 Demonstrate solutions proposed are safe and the level of safety they provide. Critically analyse prescriptive recommendations and alternative solutions, the use of bench-marking, cost/benefit and sensitivity analysis.

    • ST0859 Develop and or review, safe, technical solutions to fire safety engineering problems through the use of research techniques, current and emerging technologies, products and innovations as well as best practice. Examples include: ability to use of range of research methods to collect and analyses data to draw well-founded practical conclusions for implementation, applicable research strategy and methodology, literature searches.

    • ST0859 Review and interpret fire related information such as product certification and test reports, cause and effect information and design detail drawings.

    • ST0859 Use and evaluate modelling software including smoke and evacuation models.

  40. Restore existing mouldings, considering different types, materials and appropriateness to building structure and age.

    ST0096 Restore existing mouldings, considering different types, materials and appropriateness to building structure and age.

    Knowledge
    • ST0096 How to restore existing mouldings including how to take squeezes of different types of mouldings using plaster, clay and silicone rubber to reproduce mouldings to match the original.

    Skill
    • ST0096 Restoration of existing mouldings: Take squeezes of different types of mouldings using plaster, clay and silicone rubber to reproduce mouldings to match the original; produce and install mouldings for the repair of existing mouldings.

  41. Review completed control panel drawings to check, amend and approve

    ST0629 Review completed control panel drawings to check, amend and approve

    Knowledge
    • ST0629 Understand Control Panel wiring, construction and relay logic

    • ST0629 Understand the control principles associated with the design, function, facilities management and use of the building

    • ST0629 Understand the fundamentals of controlling HVAC (heating, ventilation and air conditioning) and building technology

    • ST0629 Understand the operation and application of BEMS field devices e.g. sensors

    • ST0629 Understand the practices and procedures for the installation of BEMS wiring systems

    • ST0629 Understanding building control technologies and theory including: The primary role and function of the control system The merits of automated control over manual control methods The development of interface protocols so data can be shared and exchanged between the BEMS and 3rd party systems e.g. access systems and lighting systems

    Skill
    • ST0629 Applying the control principles associated with the design, function and use of buildings e.g. to create points lists, description of operation, cable schedules

    • ST0629 Incorporating Control Panel wiring, construction and relay logic into the design process

    Behaviour
    • ST0629 Strive to communicate effectively with work colleagues and clients using oral, written and electronic methods to communicate technical and other information

    • ST0629 Take responsibility for working independently and completing work to the appropriate specifications and codes of practice

  42. Review environmental and other specialist designations and reports to provide a preliminary assessment of the environmental and physical impact of planning applications and/or development proposals.

    ST0936 Review environmental and other specialist designations and reports to provide a preliminary assessment of the environmental and physical impact of planning applications and/or development proposals.

    Knowledge
    • ST0936 Conservation and design: The features of the natural and historic environment that can be affected by developments and how they can and should be protected by the planning system. The features of technical constraints related to design.

    • ST0936 Environmental procedures and sustainability: The features of environmental and ecological designations and processes relevant to the planning system. Where to find information identifying potential flood risk for developments and matters such as energy and climate change.

    Skill
    • ST0936 Policy analysis: Apply legislation, local and national policy and regulations to projects and casework

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  43. Safely install an earth network by the use of earth electrodes, earth mats or the use of building foundations including the identification and avoidance of buried services.

    ST0651 Safely install an earth network by the use of earth electrodes, earth mats or the use of building foundations including the identification and avoidance of buried services.

    Knowledge
    • ST0651 Material and component requirements for all parts of a Lightning Protection or Earthing System, including fitting/surface compatibility and preparation, fixing distances, jointing requirements.

    • ST0651 The key elements of an earthing system (BS 7430) and the parameters that are required in order to ensure compliance

    • ST0651 The methods of surveying and investigating ground conditions, paying particular regard to the safe identification and avoidance of buried services e.g. cable avoidance tools and techniques and service plan drawings.

    • ST0651 The principles of the British Standard for Lightning Protection (BS EN 62305) and, in particular, Part 3: Physical Damage to Structures and Life Hazard and how this is provides for 4 different levels of protection.

    • ST0651 The safe and correct use of power tool equipment, giving particular regard to safe exposure limits of vibrating hand tools.

    Skill
    • ST0651 Installation of lightning protection and earthing products including air termination rods, down conductors and earth electrodes, isolated masts with associated testing and verification of products, networks and systems

    • ST0651 Installation of pedestrian controls including temporary traffic management

    • ST0651 Installation of safety barriers or exclusion zones where hazardous work tasks are performed or mechanical plant is being used.

    • ST0651 Organise the workplace and other areas affected by the activities.

    • ST0651 Select the correct materials and equipment for the application and to ensure that the installation is compliant with the Standards and that it meets client requirements/specification

    Behaviour
    • ST0651 Compliance/Instruction: abide by employer procedure/company values, site inductions, Risk Assessment and Method Statements, tool box talks.

    • ST0651 Independent working: take responsibility for completion of own work.

    • ST0651 Logical thinking: use clear and valid reasoning when making decisions to undertake work instructions.

    • ST0651 Respect: apply equality, diversity and inclusion in dealing with others.

    • ST0651 Teamwork: engage collaboratively with others

    • ST0651 Time management: use own time effectively to complete the work instructions to schedule.

  44. Safely operate different types of access portable or temporary equipment

    ST0614 Safely operate different types of access portable or temporary equipment

    Knowledge
    • ST0614 Digital technologies for the transfer and recording of information, BIM, QA systems.

    • ST0614 Health and safety legislation, requirements and procedures including:

    • ST0614 The principles of working at height and the different types of height safety (roped access techniques, horizontal and vertical track systems) and access equipment (MEWP, tower scaffold, ladder) including techniques and the limitations of each, permits to work, licencing and storage requirements.

    • ST0614 The range of working environments including construction, industry, retail, residential, energy and infrastructure; the characteristics and hazards associated with each. Working at height, on the ground and in confined spaces, what constitutes a confined space, the training permits required to enter one and when to apply the principles of working at height.

    • ST0614 The safe use and limitations of access equipment.

    Skill
    • ST0614 Carry out dynamic risk assessments.

    • ST0614 Effective communication and team work, be alert and able to alert others to differing site conditions or potential hazards. Escalate issues appropriately.

    • ST0614 Safe access: Safely select, and utilize the correct equipment for the task and onsite conditions ()

    • ST0614 Understand work methods and plan ahead to anticipate potential issues.

    • ST0614 Use access and work at height equipment in accordance with training and employer's/manufacturer's instructions and relevant regulations: MEWP, safety ladders, horizontal and vertical systems.

    Behaviour
    • ST0614 Promote a positive health, safety & environmental culture through situational awareness and personal example.

  45. Secure the infills in place using appropriate methods e.g. toggles and/or pressure plates to the correct torque setting according to systems manuals

    ST0802 Secure the infills in place using appropriate methods e.g. toggles and/or pressure plates to the correct torque setting according to systems manuals

    Knowledge
    • ST0802 Different types of products and their purpose, including specialist products for blast mitigation, safety, security, and fire resistance

    • ST0802 Employment rights and responsibilities, contracts and what you should be aware of e.g. Working Time Directive, Employment Rights Act 1996. Equality and diversity polices in the workplace

    • ST0802 hen to use pocket closers, balancer profiles, Ethylene Propylene Diene Monomer (EPDM) carriers and pressed metal closure profiles

    • ST0802 How to check access/scaffold is correctly installed to allow; access to correct levels for work, positioning of products by handling equipment, safe working practices

    • ST0802 How to inspect work and how to report defects. Inspection and Handover Documentation as per company policy or systems house manuals.

    • ST0802 How to use MEWP (Mobile Elevating Work Platforms), the hazards and how to control the risks, what training is required and inspection, maintenance and examination

    • ST0802 Materials compatibility e.g. what can happen if two materials are incompatible and preventing bi-metallic corrosion by use of an isolation component

    • ST0802 Product types including specific fabrication elements to be checked prior to installation

    • ST0802 Quality Assessments e.g. damage from transport affecting aesthetic appearance of the frame according to BS EN 12206 Part 1

    • ST0802 Requirements for ventilation, how ventilation systems work in curtain walling, the considerations and hazards and the problems that can occur and how to overcome them

    • ST0802 Types of errors that occur; reporting and rectification. Error investigation techniques.

    • ST0802 What is line, level and plumb and how to check the installation for this

    • ST0802 What project specific testing will be needed and why. How and when testing takes place. Types of testing. What happens during testing and why. Consequences of unsatisfactory results

    Skill
    • ST0802 Carry out the handover process

    • ST0802 Complete tools and equipment checks and adjustments. Use appropriate tools and equipment safely

    • ST0802 Install infill panels and secure them into place

    • ST0802 Read and interpret specifications, diagrams, drawings, and work instructions such as BIM; following instructions

    • ST0802 Select the correct type and quantity of materials, components and equipment for each task in line with specifications/instructions

    Behaviour
    • ST0802 Applies logical thinking, for example, uses clear and valid reasoning when making decisions related to undertaking the work instructions

    • ST0802 Applies time management, for example uses their time effectively to complete work to schedule and always arrives at, and ready to work on time

    • ST0802 Professional, for example, develops working relationships recognising dependencies, uses co-operative approaches to optimise workflow and productivity with limited supervision, shows respect for colleagues

    • ST0802 Takes responsibility, for example, completes own work to required quality standards

    • ST0802 Works effectively, for example, undertakes work in a reliable, tidy and productive manner

  46. Select and use materials according to specification

    ST0265 Select and use materials according to specification

    Knowledge
    • ST0265 how to use, store and maintain hand tools, power tools and ancillary equipment.

    • ST0265 the different methods of installation and removal of temporary works and/or formwork.

    • ST0265 the principles of slinging and signalling.

    • ST0265 the use of different materials and how they work together for load bearing and non-load bearing purposes.

    Skill
    • ST0265 Apply different materials for load bearing and non-load bearing purposes according to design and specifications.

    • ST0265 Complete post installation checks to ensure compliance with specification.

    • ST0265 Install and remove temporary works e.g. protection, formwork, propping, bracing and access ramps in accordance with schemes of work.

    Behaviour
    • ST0265 Independent working: take responsibility for completion of your own work.

    • ST0265 Working effectively: undertake the work in a timely and productive manner.

  47. Select appropriate equipment and resources for the task and carry out pre-use checks to ensure it is fit for purpose.

    ST0271 Select appropriate equipment and resources for the task and carry out pre-use checks to ensure it is fit for purpose.

    Knowledge
    • ST0271 How to interpret various types of information for drawings and specifications in various types and formats including digital e.g. Building Information Modelling

    • ST0271 How to use and store hand tools and power tools.

    • ST0271 The quality requirements of the materials and products that are being installed

    Skill
    • ST0271 Apply safe use and storage of hand tools and power tools

    • ST0271 Apply workplace and legislative environmental health, safety and welfare requirements when undertaking construction steel fixing activities.

    • ST0271 Plan and undertake work practices productively to achieve minimal wastage and to meet deadlines.

    Behaviour
    • ST0271 Independent working: take responsibility for completion of your own work.

    • ST0271 Logical thinking: Use clear and valid reasoning when making decisions to undertake the work instruction

    • ST0271 Working effectively: work in a reliable, logical and productive manner, demonstrating time management effectively to complete work instructions to schedule.

  48. Select the appropriate tools and equipment for work including access equipment. Also ensure all hand tools and lifting equipment, where required, are inspected for satisfactory condition to be used

    ST0802 Select the appropriate tools and equipment for work including access equipment. Also ensure all hand tools and lifting equipment, where required, are inspected for satisfactory condition to be used

    Knowledge
    • ST0802 Basic surveying techniques for setting out such as measuring and comparing to approved drawings

    • ST0802 Different types of products and their purpose, including specialist products for blast mitigation, safety, security, and fire resistance

    • ST0802 How to install windows and doors into their positions, the considerations such as adjustments and any problems that can occur and how to overcome them

    • ST0802 Methods for the safe handling, movement and storage of frames and infills. Authority/licenses required to use moving and handling equipment such as cranes, forklift trucks and manipulators. Different types of handling equipment/plant as required by various heavy frames and profiles. Working limits of handling equipment. Problems or damage that can occur and avoidance methods.

    • ST0802 Toggle and/or pressure plate and why is it used

    • ST0802 Types of errors that occur; reporting and rectification. Error investigation techniques.

    • ST0802 When a road needs to be closed and how to deal with road closures

    Skill
    • ST0802 Complete tools and equipment checks and adjustments. Use appropriate tools and equipment safely

    • ST0802 Inspect the structure and survey the work area to ensure the drawings are accurate, the specification is correct and the installation can take place

    • ST0802 Select the correct type and quantity of materials, components and equipment for each task in line with specifications/instructions

    • ST0802 Use access equipment safely including the use of man safe systems

    Behaviour
    • ST0802 Adaptable when required, for example adapts to changes to work instructions or variations in workplace contexts and environments

    • ST0802 Applies logical thinking, for example, uses clear and valid reasoning when making decisions related to undertaking the work instructions

    • ST0802 Professional, for example, develops working relationships recognising dependencies, uses co-operative approaches to optimise workflow and productivity with limited supervision, shows respect for colleagues

    • ST0802 Takes responsibility, for example, completes own work to required quality standards

  49. Select the required quantity and quality of resources required for carrying out complex and non-standard work, including timber, tools and fixings.

    ST0263 Select the required quantity and quality of resources required for carrying out complex and non-standard work, including timber, tools and fixings.

    Knowledge
    • ST0263 Hand Tools : how to prepare, use, maintain and store hand tools including tool limitations and sharpening techniques e.g chisels, planes, hand saws, hammers

    • ST0263 How to estimate resource quantities to carry out work eg quantity of fixings, length of timber.

    • ST0263 How to interpret and produce relevant information from drawings, specifications and work instructions including the basic principles of Computer Aided Design (CAD) and Builiding Information Modelling (BIM)

    • ST0263 How to plan work activities for self and others in order to meet schedules and deadlines.

    • ST0263 How to use health and safety control equipment including personal protective equipment (PPE), respiratory protective equipment (RPE), local exhaust ventilation (LEV)

    • ST0263 Power Tools: how to prepare, use, maintain and store power tools including the procedure for undertaking visual first use check eg multi-functional tool, portable circular saws, drills, saws, planers, routers, sanders and nail guns. How to produce jigs.

    • ST0263 The different workplace signs and safety notices and their meaning, how to undertake hazard identification in the workplace and the procedures for the identification and removal of hazardous waste

    • ST0263 The principles of environment, health, safety and welfare and how they must be applied in relation to their work and to others. eg electrical safety, storage of materials, accident & emergency procedures

    Skill
    • ST0263 Apply safe working practices in accordance with current legislation, health, safety and welfare regulations, approved Codes of Practice, company guidance, site specific requirements and taking account of changing circumstances. Apply safe working techniques when manual handling, working at height and using access equipment and plant such as fall prevention systems e.g. fall arrest, restraint and access systems, harnesses and scaffold.

    • ST0263 Estimate resource quantities to carry out work taking site measurements where appropriate eg quantity of fixings, length of timber.

    • ST0263 Plan and undertake work practices productively.

    Behaviour
    • ST0263 Independent working: take responsibility for completing own work and monitoring the work of others.

  50. Select, use and maintain tools, components and equipment appropriate to the task being carried out.

    ST0442 Select, use and maintain tools, components and equipment appropriate to the task being carried out.

    Knowledge
    • ST0442 Core - Health and safety: Health & Safety at Work Act 1974, approved codes of practice and industry guidance for the stone industry, reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), personal protective equipment (PPE), manual handling, Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER), and how they must be applied in the workplace. Risk assessments and dynamic risk assessment, manual handling and working at height.

    • ST0442 Core - Stonemasonry tools, components and equipment appropriate to the required methods of work; understanding of how to safely use and maintenance tools/equipment to achieve the required performance and finish quality; Pre/Post-use checks and how to apply safeguards when using and maintaining stonemasonry tools, components and equipment.

    Skill
    • ST0442 Core - Apply all safeguards and complete pre-use checks when using tools.

    • ST0442 Core - Carry out safe stonemasonry working practices, comply with health, safety and welfare legislation, conduct risk assessments; Report any workplace hazards, incidents, near misses, accidents or emergencies.

    • ST0442 Core - Select and use the appropriate tools, components and equipment; Repair and maintain tools, components and equipment.

    Behaviour
    • ST0442 Core - Adjustable when required, for example adapts to changes to work instructions or variations in workplace contexts and environments.

    • ST0442 Core - Prioritises health, safety and environment-, for example, always ensuring the correct PPE is worn for the task being undertaken.

  51. Set out complex work tasks for non-standard architectural joinery products, including complex door sets, doors, windows, units and fitments, staircases (straight and with turns) and products with single/double curvature features.

    ST0263 Set out complex work tasks for non-standard architectural joinery products, including complex door sets, doors, windows, units and fitments, staircases (straight and with turns) and products with single/double curvature features.

    Knowledge
    • ST0263 AAJ: how to set out and mark out for shaped joinery products including how to interpret information for producing shaped joinery product details and how to prepare

    • ST0263 Advanced Architectural Joiner (AAJ): the characteristics, quality, uses and limitations of relevant materials including timber, glass, laminates, finishing's (paint, stains, lacquers). The different defects associated with relevant raw materials, the different types of ironmongery products associated with architectural joinery including locks, handles etc

    Skill
    • ST0263 AAJ:set out, mark out and form products using shaped woodworking joints

  52. Set out of curtain wall including obtaining relevant grid lines and datum levels from main contractor. System may require temporary fixings prior to being lined, levelled and plumbed and final fixing taking place.

    ST0802 Set out of curtain wall including obtaining relevant grid lines and datum levels from main contractor. System may require temporary fixings prior to being lined, levelled and plumbed and final fixing taking place.

    Knowledge
    • ST0802 How to install windows and doors into their positions, the considerations such as adjustments and any problems that can occur and how to overcome them

    • ST0802 How to use MEWP (Mobile Elevating Work Platforms), the hazards and how to control the risks, what training is required and inspection, maintenance and examination

    • ST0802 Methods for the safe handling, movement and storage of frames and infills. Authority/licenses required to use moving and handling equipment such as cranes, forklift trucks and manipulators. Different types of handling equipment/plant as required by various heavy frames and profiles. Working limits of handling equipment. Problems or damage that can occur and avoidance methods.

    • ST0802 Product types including specific fabrication elements to be checked prior to installation

    • ST0802 Quality Assessments e.g. damage from transport affecting aesthetic appearance of the frame according to BS EN 12206 Part 1

    • ST0802 Reporting and recording measures, why they are important (i.e. contractual)

    • ST0802 Safe use of hand/power tools understanding the limitations of battery powered tools. Basic RCD ( Residual-current device) and PAT (portable appliance testing) Knowledge and how it affects the tools and equipment used on site

    • ST0802 The different components and ancillary items within a curtain wall system such as air seal gasket, thermal breaks, support/setting blocks, perimeter closers, face caps, sealing pieces, pressure plates. How and why they are used, their importance and the consequences of being omitted or misused

    • ST0802 The role of curtain walling in the fenestration industry. Key markets for curtain wall products - domestic, commercial, public sector and their requirements

    • ST0802 Types of bracketry and their uses (load bearing, wind restraint) and being able to determine their position. Remedial and corrective measures such as adjustable brackets to accommodate movement and settlement

    • ST0802 What is deflection, what can cause deflection, what are the consequences of deflection

    • ST0802 What project specific testing will be needed and why. How and when testing takes place. Types of testing. What happens during testing and why. Consequences of unsatisfactory results

    Skill
    • ST0802 Carry out the handover process

    • ST0802 Check that the installation is plumb, line and level

    • ST0802 Correctly utilise the appropriate fixings, anchors and brackets to secure to the structure

    • ST0802 Perform dynamic risk assessments, identifying risks and hazards in the workplace and control measures

    • ST0802 Prepare the work area effectively, making the site safe and ensuring all parties are considered

    • ST0802 Read and interpret specifications, diagrams, drawings, and work instructions such as BIM; following instructions

    • ST0802 Select the correct type and quantity of materials, components and equipment for each task in line with specifications/instructions

    • ST0802 Set out the curtain wall system to gridlines and datums

    Behaviour
    • ST0802 Adaptable when required, for example adapts to changes to work instructions or variations in workplace contexts and environments

    • ST0802 Applies logical thinking, for example, uses clear and valid reasoning when making decisions related to undertaking the work instructions

    • ST0802 Applies time management, for example uses their time effectively to complete work to schedule and always arrives at, and ready to work on time

    • ST0802 Has a health & safety-first attitude, for example, resists pressures to follow unsafe working practices

    • ST0802 Professional, for example, develops working relationships recognising dependencies, uses co-operative approaches to optimise workflow and productivity with limited supervision, shows respect for colleagues

    • ST0802 Takes responsibility, for example, completes own work to required quality standards

    • ST0802 Works effectively, for example, undertakes work in a reliable, tidy and productive manner

  53. Set up and maintain a temporary traffic management system

    ST0669 Set up and maintain a temporary traffic management system

    Knowledge
    • ST0669 Codes of conduct, organisational expectations and requirements including those relating to working with others, working in public facing/open working environment, quality expectations and working solutions that support environmental sustainability.

    • ST0669 Safe working practices, legislation and organisational policies, procedures, requirements and systems in place relating to fitness for duty, health, safety and security including those for noise, dust and vibration control, working with limited space and access, working in an open/public/urban environment, working on or near a road or track.

    Skill
    • ST0669 Access and follow information and documentation to support construction and renewals activities, including method statements, risk assessments, plans, specifications, manuals etc.

    • ST0669 Communicate relevant and technical information clearly and timely, using appropriate equipment, verbal and non-verbal communication methods to colleagues and customers.

    • ST0669 Contribute to safe working practices and procedures, including wearing the appropriate personal protective equipment and follow the appropriate rules and procedures relating to safe systems of work in the Tramway environment, including working at heights and in confined spaces/trenches and on or near roads or track.

    • ST0669 Ensure all preparations for the shift have been carried out and all relevant information has been communicated and understood.

    • ST0669 Lift, move and install large and irregular shaped loads using appropriate equipment and/or methods within restricted space confinements.

    • ST0669 Set up and maintain a temporary traffic management system and install barriers, signage and pedestrian walkways as required.

    Behaviour
    • ST0669 Customer Service

    • ST0669 Professionalism

    • ST0669 Quality

    • ST0669 Safety

  54. Set up and use fixed machinery such as circular saws, planers, thicknessers, bandsaws, morticers, tenoners, spindle moulders, grinders (including tool sharpening) and sanders.

    ST0263 Set up and use fixed machinery such as circular saws, planers, thicknessers, bandsaws, morticers, tenoners, spindle moulders, grinders (including tool sharpening) and sanders.

    Knowledge
    • ST0263 AAJ: advanced architectural joinery technology including the purpose and capabilities of software programmes used for architectural joinery work, how to use CAD to produce drawings and the process for programming, setting up and operating Computer Numerically Controlled (CNC) machinery.

    • ST0263 AAJ: how to prepare and use fixed machinery to create shaped work including how to prepare and check prior to use, how to maintain and how to develop and specialist jigs for to manufacture curved joinery products. How to use, including the uses and limitations of narrow bandsaws, crosscut saws, re-saws, surface planers, thicknessers, morticers, spindle moulders and single end tenoners.

    Skill
    • ST0263 AAJ: produce CAD drawings. Prepare and use fixed machinery to create shaped work including inspect and maintain the fixed machinery, develop specialist jigs to manufacture curved joinery products, use a narrow bandsaw, crosscut saw, re-saw, surface planer, thicknesser, morticer, spindle moulder, single end tenoner

  55. Summarise policy constraints, site research and baseline analysis with regards to planning applications or proposal for developments and present the information clearly and concisely in written and verbal format to Chartered Town Planners

    ST0936 Summarise policy constraints, site research and baseline analysis with regards to planning applications or proposal for developments and present the information clearly and concisely in written and verbal format to Chartered Town Planners

    Knowledge
    • ST0936 Conservation and design: The features of the natural and historic environment that can be affected by developments and how they can and should be protected by the planning system. The features of technical constraints related to design.

    • ST0936 Data collection: Where to find current and historical data on single sites and wider areas for development.

    • ST0936 Environmental procedures and sustainability: The features of environmental and ecological designations and processes relevant to the planning system. Where to find information identifying potential flood risk for developments and matters such as energy and climate change.

    • ST0936 Legislation and Policy: The features of current town planning regulations, policy and guidance. Appreciation of the implications of case law for planning applications and statutory plan making

    • ST0936 Planning Process: Forms of development management and development plans that happen in planning and their supporting administrative processes. How to respond to requests for technical information about proposals and planning issues.

    • ST0936 Report writing: How to select and present information about policy constraints, site research and baseline analysis

    Skill
    • ST0936 Administration: Provide administrative support to line managers and peers. Keep an accurate record of meetings. Use appropriate case management systems.

    • ST0936 Casework: Process own casework of projects including checking planning documentation for completeness and taking action in response to missing documentation

    • ST0936 Data analysis: Research, collate and compare data relating to development proposals, applications and other planning considerations

    • ST0936 Policy analysis: Apply legislation, local and national policy and regulations to projects and casework

    • ST0936 Presentation internal: Discuss and present planning information, documentation and findings to colleagues

    • ST0936 Report writing: Write reports and summaries and prepare initial documentation for planning proposals and policy representations

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  56. Support Chartered Town Planners to deliver projects including following a project plan and ensuring key timescales are met.

    ST0936 Support Chartered Town Planners to deliver projects including following a project plan and ensuring key timescales are met.

    Knowledge
    • ST0936 Project Management: The requirements for projects, including timescales, deadlines, cost implications, and identifying milestones/targets

    Skill
    • ST0936 Administration: Provide administrative support to line managers and peers. Keep an accurate record of meetings. Use appropriate case management systems.

    • ST0936 Casework: Process own casework of projects including checking planning documentation for completeness and taking action in response to missing documentation

    • ST0936 Data analysis: Research, collate and compare data relating to development proposals, applications and other planning considerations

    • ST0936 Policy analysis: Apply legislation, local and national policy and regulations to projects and casework

    • ST0936 Presentation internal: Discuss and present planning information, documentation and findings to colleagues

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  57. Support good sustainable practice in FM

    ST0617 Support good sustainable practice in FM

    Knowledge
    • ST0617 Customers and organizational corporate social responsibility and sustainability policies and requirements e.g. environmentally-friendly initiatives; People, Planet, Profit"

    • ST0617 The contribution of FM to support sustainability (good practice, profitability, cost-savings, quality enhancements)

    • ST0617 Trends in FM of sustainable practice e.g. well-being, safeguarding

    Skill
    • ST0617 Apply policies in sustainability and corporate social responsibility in accordance with SOPs

    • ST0617 Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs

    • ST0617 Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs

    Behaviour
    • ST0617 Adaptability

    • ST0617 Attention to detail

    • ST0617 Customer focus

    • ST0617 Honesty

    • ST0617 Personal effectiveness

    • ST0617 Team working

  58. Support hard FM functions

    ST0617 Support hard FM functions

    Knowledge
    • ST0617 The contribution of hard FM to an organization (value to customers, profitability, cost-savings, quality enhancements)

    • ST0617 The difference between and requirements of planned preventative maintenance (PPM) and reactive maintenance

    • ST0617 The interrelationship and need for collaboration between the Mechanical & Engineering and the FM function

    • ST0617 The risks and hazards associated with maintenance activities and their consequences if realized

    • ST0617 The use of Building Management Systems (BMS) and operation and maintenance systems manuals to maintain specified operating conditions

    Skill
    • ST0617 Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out

    • ST0617 Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits.

    • ST0617 Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs

    • ST0617 Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs

    • ST0617 Report the correct operation of FM buildings and equipment in accordance with SOPs

    Behaviour
    • ST0617 Adaptability

    • ST0617 Attention to detail

    • ST0617 Customer focus

    • ST0617 Honesty

    • ST0617 Personal effectiveness

    • ST0617 Team working

  59. Support the delivery of FM projects

    ST0617 Support the delivery of FM projects

    Knowledge
    • ST0617 The advantages and disadvantages of different methods of communication

    • ST0617 The project management tools that are used in the project

    • ST0617 The purpose of establishing good customer relations and the features of effective customer relationships

    • ST0617 The stages of a project, roles and responsibilities within a project

    • ST0617 The way in which an organization's mission, vision and values affect its operations

    Skill
    • ST0617 Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations

    • ST0617 Manage customer expectations in accordance with SOPs and organizational expectations

    • ST0617 Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

    • ST0617 Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations

    Behaviour
    • ST0617 Adaptability

    • ST0617 Attention to detail

    • ST0617 Customer focus

    • ST0617 Honesty

    • ST0617 Personal effectiveness

    • ST0617 Team working

  60. Support the delivery of the responsibilities of the Facilities Services function in complying with health and safety and other legislation and organizational policies and procedures

    ST0617 Support the delivery of the responsibilities of the Facilities Services function in complying with health and safety and other legislation and organizational policies and procedures

    Knowledge
    • ST0617 Legislative requirements and responsibilities relating to health and safety, access & inclusion, manual handling, working at heights, hazardous substances (COSHH), reporting of injuries, diseases etc (RIDDOR)

    • ST0617 Other legislative requirements and responsibilities e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion

    • ST0617 The distinctions between Hard FM (maintenance), Soft FM (support services), Total or Integrated FM and its contribution to an organization

    • ST0617 The roles and responsibilities of FM technical experts (e.g. contractors, engineers, surveyors etc)

    • ST0617 The roles and responsibilities of those within the FM reporting structure

    Skill
    • ST0617 Carry out health and safety checks in accordance with SOPs

    • ST0617 Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion

    • ST0617 Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE

    • ST0617 Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions

    • ST0617 Report the findings of health and safety checks in accordance with SOPs

    Behaviour
    • ST0617 Adaptability

    • ST0617 Attention to detail

    • ST0617 Customer focus

    • ST0617 Honesty

    • ST0617 Personal effectiveness

    • ST0617 Team working

  61. Survey, position, fit, level and fix soleplates according to specifications and drawings.

    ST0265 Survey, position, fit, level and fix soleplates according to specifications and drawings.

    Knowledge
    • ST0265 The range of soleplate types available, their performance, material options, quality and installation and fixing methods.

    Skill
    • ST0265 Measure, mark, align, position and secure soleplates according to drawings and specifications.

  62. Take a lead when working in a team, especially when complex or non-standard work is involved.

    ST0263 Take a lead when working in a team, especially when complex or non-standard work is involved.

    Knowledge
    • ST0263 How to communicate and work with others effectively in the workplace

    • ST0263 How to plan work activities for self and others in order to meet schedules and deadlines.

    • ST0263 How to use health and safety control equipment including personal protective equipment (PPE), respiratory protective equipment (RPE), local exhaust ventilation (LEV)

    • ST0263 The different workplace signs and safety notices and their meaning, how to undertake hazard identification in the workplace and the procedures for the identification and removal of hazardous waste

    • ST0263 The principles of environment, health, safety and welfare and how they must be applied in relation to their work and to others. eg electrical safety, storage of materials, accident & emergency procedures

    Skill
    • ST0263 Apply safe working practices in accordance with current legislation, health, safety and welfare regulations, approved Codes of Practice, company guidance, site specific requirements and taking account of changing circumstances. Apply safe working techniques when manual handling, working at height and using access equipment and plant such as fall prevention systems e.g. fall arrest, restraint and access systems, harnesses and scaffold.

    • ST0263 Carry out a range of carpentry and joinery skills including measuring, marking out, fitting, cutting, splicing, mitring, scribing, horizontal and vertical levelling (including laser levelling), finishing, positioning and securing.

    • ST0263 Plan and undertake work practices productively.

    Behaviour
    • ST0263 Independent working: take responsibility for completing own work and monitoring the work of others.

    • ST0263 Logical thinking: use clear and valid reasoning when making decisions and in achieving work targets of self and others.

    • ST0263 Working effectively: undertake the work in a reliable and productive manner, lead others by example.

  63. Take responsibility for caring for landscapes in ways that ensure these fulfil needs and aspirations in an effective and sustainable way for present and future communities of users

    ST0742 Take responsibility for caring for landscapes in ways that ensure these fulfil needs and aspirations in an effective and sustainable way for present and future communities of users

    Knowledge
    • ST0742 People and places: How to manage the demands of people and places and ensure landscapes are places that are accessible and inclusive, being able to be used easily, safely and with dignity by all avoiding unnecessary effort, separation or segregation. User/visitor management plans. Landscape/parks management plans and strategies. How to lead and manage others, including the recruitment, selection and appraisal of staff and volunteers. Legislation and legal requirements relating to health and safety and accessibility.

    Skill
    • ST0742 People and places: Take responsibility for responding to the needs of people, place and nature. Create a positive user experience and maximise the local benefits that people can bring to the environment, economy and community. Ensure that landscapes and places are accessible, being able to be used easily, safely and with dignity by all avoiding unnecessary effort, segregation or separation. Develop and manage relationships with friends groups, the public, local communities, volunteers and staff. Lead, organise and manage the work of others.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  64. Undertake a servicing and maintenance requirement of an existing BEMS installation

    ST0629 Undertake a servicing and maintenance requirement of an existing BEMS installation

    Knowledge
    • ST0629 Understand Control Panel wiring, construction and relay logic

    • ST0629 Understand the control principles associated with the design, function, facilities management and use of the building

    • ST0629 Understand the fundamentals of controlling HVAC (heating, ventilation and air conditioning) and building technology

    • ST0629 Understand the operation and application of BEMS field devices e.g. sensors

    • ST0629 Understand the principles and practices of measurement technology

    • ST0629 Understand the principles for diagnosing and correcting faults in BEMS network systems and BEMS equipment in buildings

    Skill
    • ST0629 Applying relevant safety legislation, codes of practice and safe working practices to themselves and others

    • ST0629 Applying the control principles associated with the design, function and use of buildings e.g. to create points lists, description of operation, cable schedules

    • ST0629 Carrying out updates to BEMS system hardware to ensure compatibility with latest products

    • ST0629 Identifying requirements for protection of electrical installations

    • ST0629 Incorporating Control Panel wiring, construction and relay logic into the design process

    • ST0629 Incorporating the needs of a variety of building stakeholders (e.g. owners/ operators) within the design of the BEMS system

    Behaviour
    • ST0629 Accepting responsibility for their own work and actions and that of others in their team

    • ST0629 Be aware of the needs and concerns of others, especially in relation to diversity and equality

    • ST0629 Commit to compliance with health and safety

    • ST0629 Committed to working effectively with colleagues, the public, clients and other stakeholders

    • ST0629 Exercise responsibilities in an ethical manner

    • ST0629 Solving problems within their own scope of responsibility, by applying technical and behavioural skills and knowledge to define the problem, identify, evaluate and select alternatives and implement solutions.

    • ST0629 Strive to communicate effectively with work colleagues and clients using oral, written and electronic methods to communicate technical and other information

    • ST0629 Take responsibility for working independently and completing work to the appropriate specifications and codes of practice

  65. Undertake appropriate resistance testing of lightning protection and earthing system individual electrodes plus earth and down conductor networks.

    ST0651 Undertake appropriate resistance testing of lightning protection and earthing system individual electrodes plus earth and down conductor networks.

    Knowledge
    • ST0651 The key elements of an earthing system (BS 7430) and the parameters that are required in order to ensure compliance

    • ST0651 The principles of the British Standard for Lightning Protection (BS EN 62305) and, in particular, Part 3: Physical Damage to Structures and Life Hazard and how this is provides for 4 different levels of protection.

    • ST0651 The procedure for testing and verification of a Lightning Protection or Earthing System, including equipment required and its correct use.

    Skill
    • ST0651 Installation of lightning protection and earthing products including air termination rods, down conductors and earth electrodes, isolated masts with associated testing and verification of products, networks and systems

    • ST0651 Select the correct materials and equipment for the application and to ensure that the installation is compliant with the Standards and that it meets client requirements/specification

    Behaviour
    • ST0651 Independent working: take responsibility for completion of own work.

    • ST0651 Logical thinking: use clear and valid reasoning when making decisions to undertake work instructions.

    • ST0651 Time management: use own time effectively to complete the work instructions to schedule.

  66. Undertake bricklaying and concreting tasks as instructed ensuring the final product meets the requirements and comes in on budget

    ST0414 Undertake bricklaying and concreting tasks as instructed ensuring the final product meets the requirements and comes in on budget

    Knowledge
    • ST0414 Characteristics, quality, uses, sustainability, limitations and defects associated with resources in relation to concreting, fabric reinforcing, timber, plywood, proprietary slab edgings, fixings, bricks, blocks, mortars, frames, insulation, damp-proof barriers, lintels, fixings, ties, hand and powered tools and equipmen

    • ST0414 Engineering principles to repair existing masonry structures to render them safe and prevent further collapse

    • ST0414 Examples of the above aspects transporting, laying, compacting, curing and protecting concrete with tamped, floated, brushed and towelled finishes, placing fabric reinforcement, concrete mix ratios (volume and gauge boxes), placing concrete into formwork and shuttering, forming slab edging, using hand tools and ancillary equipment and setting out and erecting structures

    • ST0414 Field defence construction and the requirements for reinforcing and strengthening fortifications in a hostile environment

    • ST0414 Non-specialist concrete and be able to describe how to calculate quantity, length, area and wastage

    • ST0414 Techniques for placing and finishing non-specialist concrete in the workplace

    • ST0414 Techniques for setting out and erecting masonry structures in the workplace

    • ST0414 The correct use of bricklaying and concreting resources and how problems associated with these specific resources are managed and reported

    Skill
    • ST0414 Erect masonry structures in the workplace in brick and block and/or local materials for the cavity wall structures, block work structures, solid wall structures, door and window openings and joint finishes

    • ST0414 Finish concrete to the given working instructions for concrete slabs/bases (footing, oversites or paths), form slab edging, position reinforcement and form surface finish (tamped, floated, brushed and trowelled

    • ST0414 Lay concrete to given working instructions for concrete slabs/bases/foundations (footing, oversites or paths), form slab edging and position reinforcement

    • ST0414 Set out regular shaped structures to given working instructions in brick, block and local material

    • ST0414 When field defences are required (i.e. trench work and sangers) construct the necessary brickwork to be undertaken to strengthen the structure using brick, block, local materials or concrete

    • ST0414 When placing and finishing non-specialist concrete demonstrate measuring, marking out, laying, compacting, finishing, positioning and securing

  67. Undertake building and structural finishing tasks as instructed ensuring the final product meets the requirements and comes in on budget

    ST0414 Undertake building and structural finishing tasks as instructed ensuring the final product meets the requirements and comes in on budget

    Knowledge
    • ST0414 Final characteristics, quality, uses, limitations and defects: protective sheeting and masking, cleaning agents, stripping materials and equipment, fillers and bonding agents, primers, surface treatment materials and waterproofing agents, sand, cement, lime and plaster renders, mesh, trims and fixings, wall and floor tiles, grout, adhesives, accessories, hand and/or powered tools and associated equipment

    • ST0414 Further characteristics, quality, uses, limitations and defects: primers, intermediate coatings (undercoats) and finishes (single pack coatings), single-product systems (e.g. emulsions, varnishes), solvent/thinners, knotting, proprietary sealers, brushes, rollers

    • ST0414 The characteristics, quality, uses, limitations and defects associated with the following resources ladders/crawler boards, stepladders/platform steps, trestles, proprietary staging/podiums, proprietary towers, mobile scaffolding towers, protections equipment and notices, tools and ancillary equipment, water-borne and solvent- borne coatings

    Skill
    • ST0414 Demonstrate measuring, marking out, washing, stripping/scraping, abrading/keying, hacking, cutting out, removing, mixing, filling, levelling/flattening, brushing down, priming when preparing background surfaces for plastering, tiling, panelling or painting/decorating

    • ST0414 Fix tiles to vertical, horizontal and inclined surfaces to given working instructions on wall and floor surfaces, reveals, sills and soffits (door and/or windows), floor drainage and outlets, fixture of appropriate accessories

    • ST0414 Prepare background surfaces for plastering, tiling, panelling or painting and decorating in the workplace

    • ST0414 Prepare new or existing background surfaces for plastering and/or tiling and/or panelling and/or painting/decorating to given working instructions for previously plastered, tiled, panelled or painted/decorated surfaces, brick, block, concrete, render or plaster, manufactured board, wood, metal

  68. Undertake carpentry and joinery tasks as instructed ensuring the final product meets the requirements and comes in on budget

    ST0414 Undertake carpentry and joinery tasks as instructed ensuring the final product meets the requirements and comes in on budget

    Knowledge
    • ST0414 Characteristics, quality, uses, sustainability, limitations and defects associated with timber and timber based products and components, such as hardwood, softwood, Medium Density Fibreboard (MDF) and other materials

    • ST0414 First fixing components in the workplace including frames (door and/or window), linings (door and/or hatch), floor joist coverings (or flat roof decking), partitions (straight)

    • ST0414 Measuring, marking out, fitting, finishing, positioning and securing

    • ST0414 Second fixing components in the workplace including side hung doors, mouldings (standard architrave, skirting), ironmongery, service encasement, wall and floor units/fitments, cladding

    Skill
    • ST0414 Construct field defences (i.e. trench work and sangers) using necessary wood reinforcing to strengthen the structure in the form of frameworks and shuttering

    • ST0414 Install first fixing components according to instructions in the workplace including frames (door and window), door linings, floor joist coverings, partitions (straight)

    • ST0414 Install second fixing components in the workplace including measuring, marking out, fitting, finishing, positioning, securing side hung doors, mouldings (standard architrave), ironmongery, service encasement, wall and floor units/fitments, and cladding

    • ST0414 Manufacture wooden shoring in unstable buildings to render buildings safe for temporary occupation

    • ST0414 Prepare timber and timber structures to be included in engineering projects. This will include the ability to measure, mark out, fit, fix, position and secure fittings

    • ST0414 Protect the work and its surrounding area whilst minimising damage and maintain a clean work space

    • ST0414 Select resources necessary to undertake a task which will include materials, components and fixings, tools, equipment and accessories

  69. Undertake combat engineer tasks to support the formation requirements

    ST0414 Undertake combat engineer tasks to support the formation requirements

    Skill
    • ST0414 Undertake core military combat engineering skills including: a. develop protective shelters including trench construction being aware of the relevant safety aspects of working below ground b. construct bridges to cross gaps of various sizes using improvised existing materials as well as prefabricated modular bridge components c. use explosives to undertake basic demolitions d. be able to construct a water supply system from a raw source (such as a river) utilising engineering skills to provide water storage and delivery

    Behaviour
    • ST0414 A strong Team spirit and Corps values

    • ST0414 The initiative to adapt, develop and overcome any situation that may arise during a task whilst maintaining a military approach

  70. Undertake conductor jointing techniques including pressure clamps, exo-thermic welding, brazing and crimping.

    ST0651 Undertake conductor jointing techniques including pressure clamps, exo-thermic welding, brazing and crimping.

    Knowledge
    • ST0651 Material and component requirements for all parts of a Lightning Protection or Earthing System, including fitting/surface compatibility and preparation, fixing distances, jointing requirements.

    • ST0651 The key elements of an earthing system (BS 7430) and the parameters that are required in order to ensure compliance

    • ST0651 The principles of the British Standard for Lightning Protection (BS EN 62305) and, in particular, Part 3: Physical Damage to Structures and Life Hazard and how this is provides for 4 different levels of protection.

    • ST0651 The use of task specific personal protective equipment e.g. fall restraint/arrest equipment for working at height, goggles for drilling/cutting, face masks for dust/drilling and gloves for work with sharp/hot equipment.

    Skill
    • ST0651 Conductor joining techniques including pressure clamps, exo-thermic welding, brazing and crimping

    • ST0651 Cross reference to Method Statements and Risk Assessments

    • ST0651 Installation of lightning protection and earthing products including air termination rods, down conductors and earth electrodes, isolated masts with associated testing and verification of products, networks and systems

    • ST0651 Installation of safety barriers or exclusion zones where hazardous work tasks are performed or mechanical plant is being used.

    • ST0651 Organise the workplace and other areas affected by the activities.

    • ST0651 Select the correct materials and equipment for the application and to ensure that the installation is compliant with the Standards and that it meets client requirements/specification

    Behaviour
    • ST0651 Compliance/Instruction: abide by employer procedure/company values, site inductions, Risk Assessment and Method Statements, tool box talks.

    • ST0651 Logical thinking: use clear and valid reasoning when making decisions to undertake work instructions.

    • ST0651 Time management: use own time effectively to complete the work instructions to schedule.

  71. Undertake costing and cost planning of construction projects.

    ST0331 Undertake costing and cost planning of construction projects.

    Knowledge
    • ST0331 Costing and cost planning of construction works - The detailed quantification and costing of construction works and the methods of cost planning that can be applied.

    Skill
    • ST0331 Costing and cost planning of construction works - Undertake the detailed quantification, costing and cost planning of complex construction works.

    Behaviour
    • ST0331 Act in a way that promotes trust in the surveying profession - Act in a manner, both in your professional life and private life, to promote you, your firm or the organisation you work for in a professional and positive way.

    • ST0331 Act with integrity - Always be trustworthy, open and transparent. Respect confidential information of your clients or potential clients and do not allow bias, conflict of interest or the undue influence of others to override your professional or business judgments or obligations. Always act consistently in the public interest when making decisions or providing advice.

    • ST0331 Provide a high standard of service - Always ensure your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed to and ensure you always give attention to detail.

    • ST0331 Take responsibility - Always act with skill, care and diligence and deal with any complaint in an appropriate professional manner.

    • ST0331 Treat others with respect - Treat everyone with courtesy, politeness and respect and consider cultural sensitivities and business practices.

  72. Undertake detailed inspections and surveys and identify defects. Provide advice relating to surveys and inspections.

    ST0331 Undertake detailed inspections and surveys and identify defects. Provide advice relating to surveys and inspections.

    Knowledge
    • ST0331 Building pathology - The detailed pathology of buildings and the related defects, causes and remedies. The methodology for completing a property inspection and inspection techniques.

    Skill
    • ST0331 Building surveys Undertake inspections and surveys and provide advice and recommendations to clients relating to building surveys.

    Behaviour
    • ST0331 Act in a way that promotes trust in the surveying profession - Act in a manner, both in your professional life and private life, to promote you, your firm or the organisation you work for in a professional and positive way.

    • ST0331 Act with integrity - Always be trustworthy, open and transparent. Respect confidential information of your clients or potential clients and do not allow bias, conflict of interest or the undue influence of others to override your professional or business judgments or obligations. Always act consistently in the public interest when making decisions or providing advice.

    • ST0331 Provide a high standard of service - Always ensure your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed to and ensure you always give attention to detail.

    • ST0331 Take responsibility - Always act with skill, care and diligence and deal with any complaint in an appropriate professional manner.

    • ST0331 Treat others with respect - Treat everyone with courtesy, politeness and respect and consider cultural sensitivities and business practices.

  73. Undertake detailed inspections of buildings, land or construction

    ST0331 Undertake detailed inspections of buildings, land or construction

    Knowledge
    • ST0331 Client relationships - How to manage client/customer relationships.

    • ST0331 Construction technology - The technology of complex buildings including materials.

    • ST0331 Diversity and inclusion - The importance and recognition of diversity. Legal, regulatory and ethical requirements including inclusive environments.

    • ST0331 Ethics and professionalism - The role, governance and regulatory frameworks of the RICS. Global and professional ethical standards and Rules of Conduct and how to deal with ethical dilemmas.

    • ST0331 Health and safety - How to ensure safe and secure working environments for self and others.

    • ST0331 Information management - The methods and techniques for providing information, data and advice to clients.

    • ST0331 Sustainability - How to embed sustainability into projects and how to influence client behaviour.

    Skill
    • ST0331 Construction technology - Provide advice relating to the construction technology of buildings and their materials.

    • ST0331 Consultancy - Manage instructions from engagement to completion.

    • ST0331 Health and safety - Recommend solutions to ensure safe and secure working environments.

    • ST0331 Information management - Provide data, information and advice for clients relevant to the surveying discipline.

    Behaviour
    • ST0331 Act in a way that promotes trust in the surveying profession - Act in a manner, both in your professional life and private life, to promote you, your firm or the organisation you work for in a professional and positive way.

    • ST0331 Act with integrity - Always be trustworthy, open and transparent. Respect confidential information of your clients or potential clients and do not allow bias, conflict of interest or the undue influence of others to override your professional or business judgments or obligations. Always act consistently in the public interest when making decisions or providing advice.

    • ST0331 Provide a high standard of service - Always ensure your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed to and ensure you always give attention to detail.

    • ST0331 Take responsibility - Always act with skill, care and diligence and deal with any complaint in an appropriate professional manner.

    • ST0331 Treat others with respect - Treat everyone with courtesy, politeness and respect and consider cultural sensitivities and business practices.

  74. Undertake fire safety engineering in a way that contributes to safe and effective fire service intervention

    ST0859 Undertake fire safety engineering in a way that contributes to safe and effective fire service intervention

    Knowledge
    • ST0859 A range of research techniques used to develop acceptable and safe solutions to fire engineering problems and the use of current and emerging technologies, products and fire safety data and research. Understanding of the use and validation of software, codes and data gathering to model, evaluate, test, build and manage fire safe buildings with an awareness of limitation of software and data.

    • ST0859 Building life cycle management, using acquired knowledge to understand the impact of their design from a commercial and practical viability viewpoint and demonstrate an awareness of fire safety beyond design into construction and occupation. This includes how fire safety measures are specified, constructed and maintained by others.

    • ST0859 The principles, techniques and methodologies of risk assessment used to evaluate the impact of fire safety on life, property and environment in the built environment. This includes the importance and limitations of tools used to measure, enhance or protect welfare, health and safety and sustainability.

    Skill
    • ST0859 Apply acquired knowledge to develop and or review fire safety solutions and be able to objectively review, identify issues or offer alternative solutions/opinions including, fire engineered analysis, means of escape calculations, smoke ventilation calculations, heat transfer calculations and hazard identification and fire risk assessments.

    • ST0859 Coordinate fire safety solutions with technical and non-technical people.

    • ST0859 Develop and or review, safe, technical solutions to fire safety engineering problems through the use of research techniques, current and emerging technologies, products and innovations as well as best practice. Examples include: ability to use of range of research methods to collect and analyses data to draw well-founded practical conclusions for implementation, applicable research strategy and methodology, literature searches.

    • ST0859 Use and evaluate modelling software including smoke and evacuation models.

    Behaviour
    • ST0859 Adhere to the UK Engineering Council's code of conduct and ethical principles.

    • ST0859 Shares good practices/best practice and actively promotes their use.

  75. Undertake initial site analysis through site visits, taking site photographs, analysis of maps

    ST0936 Undertake initial site analysis through site visits, taking site photographs, analysis of maps

    Knowledge
    • ST0936 Health and Safety: Responsibilities under health and safety legislation on safe working practices

    • ST0936 Mapping and graphics: Map preparation and analysis including taking measurements from maps. Methods and techniques for creating and explaining graphical representations including specialist graphic tools and mapping technologies as appropriate, and taking site photographs.

    Skill
    • ST0936 Mapping: Create accurate drawings, maps and digital illustrations. Interpret drawings and maps, and use appropriate mapping tools

    • ST0936 Policy analysis: Apply legislation, local and national policy and regulations to projects and casework

    • ST0936 Site analysis: Take and edit site photographs correctly, and take site visit notes accurately

    Behaviour
    • ST0936 Commitment to their own Continuing Professional Development

    • ST0936 Demonstrate time management skills, prioritise workload, work under pressure and be able to meet critical deadlines

    • ST0936 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems. Follows their employers Code of Conduct.

    • ST0936 Take care for their own health and safety

    • ST0936 Work effectively both on their own and as part of a team

  76. Undertake landscape masterplanning for major developments including, but not limited to, housing, shopping centres, high street development, transport and energy infrastructure and sports arenas

    ST0742 Undertake landscape masterplanning for major developments including, but not limited to, housing, shopping centres, high street development, transport and energy infrastructure and sports arenas

    Knowledge
    • ST0742 Landscape planning: Detailed planning legislation and policy. Landscape ecology and habitats. Master planning.

    Skill
    • ST0742 Landscape planning: Critically analyse, assess and seek to resolve environmental, economic and social opportunities and constraints and account for these when addressing a landscape's potential and capacity to accommodate change. Lead on the preparation and/or determining of applications for planning consents. Provide integrated solutions for area based schemes including masterplanning.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  77. Undertake plumbing and heating tasks as instructed ensuring the final product meets the requirements and comes in on budget

    ST0414 Undertake plumbing and heating tasks as instructed ensuring the final product meets the requirements and comes in on budget

    Knowledge
    • ST0414 Heat calculations, task requirements and resource requirements for tasks

    • ST0414 Marking out techniques and allowances for bend calculations

    • ST0414 Plumbing materials, their properties and the effects of heating on them along with the principles of heat in plumbing systems

    Skill
    • ST0414 Conduct heating calculations

    • ST0414 Erect a waste pipe frame

    • ST0414 Install a sink, wash hand basin and bath a close coupled toilet and cold water cistern, bowl urinal and trough urinal along with a boosted shower system and shower tray then connect shower, toilet, urinal, sink/basin and bath to primary ventilated stack system

    • ST0414 Install an electric shower, conduct electrical tasks and connecting electric shower to power supply

    • ST0414 Install copper, steel and plastic pipework and hang a radiator

    • ST0414 Install hot water system to components, storage cylinder, immersion heater and connect Y-plan and S-plan heating controls also test hot water pipework systems, carry out soundness testing and restore faulty hot water systems

  78. Undertake research to support a landscape design or management process

    ST0741 Undertake research to support a landscape design or management process

    Knowledge
    • ST0741 Conveying ideas and information - The methods and approaches that can be used to convey ideas to clients, stakeholders and the public typically including graphic design, reports, visualization, photography and graphics software, landscape strategies, maintenance and management plans.

    • ST0741 Data collection and management - Key principles of data collection, data management and confidentiality. Law and regulation of data including General Data Protection Regulations and Freedom of Information.

    • ST0741 Organisations - The different types of organisation providing landscape services and the role of the landscape technician in working towards business objectives. How to deliver high standards of client and customer care.

    Skill
    • ST0741 Personal effectiveness - Communicate clearly in writing and verbally. Manage work and time. Work independently and as part of a team. Interact with other built environment professionals.

    • ST0741 Research - Undertake desk and site based landscape research.

    Behaviour
    • ST0741 Adopt the Landscape Institutes standards of conduct and practice

    • ST0741 Be adaptable

    • ST0741 Be reliable, act with integrity and have respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0741 Commitment to continuing professional development

    • ST0741 Pay attention to detail

  79. Undertake simple site investigations, analysis and appraisals

    ST0741 Undertake simple site investigations, analysis and appraisals

    Knowledge
    • ST0741 Data collection and management - Key principles of data collection, data management and confidentiality. Law and regulation of data including General Data Protection Regulations and Freedom of Information.

    • ST0741 Landscape design and management - Principles of landscape design and management and their role in shaping the landscape. The importance of promoting biodiversity, health and wellbeing, accessibility, and sense of place. Understanding barriers to access and potential solutions. Best practice standards including the Green Flag Award.

    • ST0741 Legal and regulatory compliance - Landscape, planning and environmental related legislation, requirements, policies and procedures including but not limited to, planning applications, Environmental Impact Assessment legislation, statutory and non statutory designations associated with landscape. Building Regulations particularly Parts K and M. Health and safety at work and on site including the Construction, Design and Management Regulations. Equality law. Law of contract and law of tort. The role of the Landscape Institute including the Code of Conduct.

    • ST0741 Materials - Hard landscape materials and construction methods. Paths and other circulation routes, drainage (including Sustainable Urban Drainage Systems), ornamental features and furniture.

    • ST0741 Organisations - The different types of organisation providing landscape services and the role of the landscape technician in working towards business objectives. How to deliver high standards of client and customer care.

    • ST0741 Plant science - Plant identification and maintenance. Growth habits, lifespan and horticultural requirements. Types of planting typically including native habitats, urban trees and ornamental. Soil types, climate and topography.

    • ST0741 Site analysis - Principles of site investigation, analysis and appraisal. Understanding constraints and opportunities associated with sites, such as trees and other landscape elements.

    • ST0741 Sustainability - How and why sustainability seeks to balance economic, environmental and social objectives.

    • ST0741 Technology - Appropriate technologies typically including computer-aided design, Building Information Modelling, Geographic Information Systems, 3D modelling and visualisation, graphics and other relevant software and how they interface with one another. Information exchange processes and systems.

    Skill
    • ST0741 Personal effectiveness - Communicate clearly in writing and verbally. Manage work and time. Work independently and as part of a team. Interact with other built environment professionals.

    • ST0741 Research - Undertake desk and site based landscape research.

    • ST0741 Undertake site surveys and inspections - Undertake site surveys and inspections and record findings in an appropriate format. Take account of natural processes, habitats and biodiversity and the topographical and physical environment including nearby structures, water courses, services.

    Behaviour
    • ST0741 Adopt the Landscape Institutes standards of conduct and practice

    • ST0741 Be adaptable

    • ST0741 Be reliable, act with integrity and have respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0741 Commitment to continuing professional development

    • ST0741 Pay attention to detail

  80. Undertake specialist fire safety engineering activities in a way that contributes to sustainable development

    ST0859 Undertake specialist fire safety engineering activities in a way that contributes to sustainable development

    Knowledge
    • ST0859 Building life cycle management, using acquired knowledge to understand the impact of their design from a commercial and practical viability viewpoint and demonstrate an awareness of fire safety beyond design into construction and occupation. This includes how fire safety measures are specified, constructed and maintained by others.

    • ST0859 Construction fundamentals including what makes a structure, construction methods and construction types. What designers are involved in the design of a structure (e.g. structures and their component parts), how they fundamentally work together as a system, and key design decision drivers (i.e. sustainability, energy, natural lighting etc.). The different fire hazards that arise from different construction methods (modular, mass timber, timber frame, etc). An understanding of common fire safety defects.

    • ST0859 Management and maintenance requirements for different fire safety strategies, systems and the impact these may have on owners / tenants during the life cycle of the building.

    • ST0859 Principles of both active and passive groups of fire protection systems and the individual systems within both groups. Understanding of the principles to include function and application, cause and effect matrices, cost benefit analysis, interaction between systems, limitations, design freedoms and compensations, their design and use during and after construction.

    • ST0859 The application of the regulatory framework affecting the life cycle of the building i.e. from concept design through to occupation and beyond.

    • ST0859 The key topics related to sustainable development and how fire safety design methods can impact on these, and where challenges can arise with competing design requirements. Examples include the significance of carbon and climate change; building energy use; material selection; responsible procurement and efficient use of resources during construction; life cycle costing.

    • ST0859 The principles, techniques and methodologies of risk assessment used to evaluate the impact of fire safety on life, property and environment in the built environment. This includes the importance and limitations of tools used to measure, enhance or protect welfare, health and safety and sustainability.

    Skill
    • ST0859 Illustrate/present Fire Safety Engineering solutions to the appropriate level of detail for concept design and detailed design.

    • ST0859 Interpret and apply design and quality standards including codes of practice, legal and regulatory frameworks, in the development of fire engineering solutions, Examples include: planning, designing, construction and maintenance of buildings and infrastructure in compliance with current codes, standards and legislation, industry regulations.

    • ST0859 When considering design options, evaluate the impact of fire safety engineering on society and the environment taking account of business, client and end user needs in its construction, management and use.

  81. Undertake specialist testing - low resistance electrical continuity tests for earthing system joint connections.

    ST0651 Undertake specialist testing - low resistance electrical continuity tests for earthing system joint connections.

    Knowledge
    • ST0651 The key elements of an earthing system (BS 7430) and the parameters that are required in order to ensure compliance

    • ST0651 The procedure for testing and verification of a Lightning Protection or Earthing System, including equipment required and its correct use.

    Skill
    • ST0651 Installation of lightning protection and earthing products including air termination rods, down conductors and earth electrodes, isolated masts with associated testing and verification of products, networks and systems

    • ST0651 Select the correct materials and equipment for the application and to ensure that the installation is compliant with the Standards and that it meets client requirements/specification

    • ST0651 Specialist testing and verification: low resistance electrical continuity tests for earthing systems joint connections

    Behaviour
    • ST0651 Compliance/Instruction: abide by employer procedure/company values, site inductions, Risk Assessment and Method Statements, tool box talks.

    • ST0651 Independent working: take responsibility for completion of own work.

    • ST0651 Logical thinking: use clear and valid reasoning when making decisions to undertake work instructions.

  82. Undertake the inspection and measurement of land and property

    ST0331 Undertake the inspection and measurement of land and property

    Knowledge
    • ST0331 Inspection and measurement The requirements and reasons for a property inspection. Safety issues when undertaking an inspection and identifying access arrangements. The basis on which measurement should be undertaken, data capture techniques and appropriate standards and guidance. Limitations and degrees of accuracy required for measurements

    Skill
    • ST0331 Inspection and measurement Undertake inspections of land and property and prepare related reports and advice. Use appropriate instrumentation to take measurements of land and property. Apply the appropriate guidance and use the appropriate basis to undertake measurements. Prepare and present measurements in an appropriate manner.

    Behaviour
    • ST0331 Act in a way that promotes trust in the surveying profession - Act in a manner, both in your professional life and private life, to promote you, your firm or the organisation you work for in a professional and positive way.

    • ST0331 Act with integrity - Always be trustworthy, open and transparent. Respect confidential information of your clients or potential clients and do not allow bias, conflict of interest or the undue influence of others to override your professional or business judgments or obligations. Always act consistently in the public interest when making decisions or providing advice.

    • ST0331 Provide a high standard of service - Always ensure your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed to and ensure you always give attention to detail.

    • ST0331 Take responsibility - Always act with skill, care and diligence and deal with any complaint in an appropriate professional manner.

    • ST0331 Treat others with respect - Treat everyone with courtesy, politeness and respect and consider cultural sensitivities and business practices.

  83. Use a range of equipment, hand and power tools to carry out the assembly and installation

    ST0265 Use a range of equipment, hand and power tools to carry out the assembly and installation

    Knowledge
    • ST0265 the different methods of installation and removal of temporary works and/or formwork.

    • ST0265 the different techniques and methods to move, handle and store resources prior to installation.

    • ST0265 the responsibilities under current legislation and official guidance to undertake the work e.g. Lifting Operations and Lifting Equipment Regulations, Manual Handling and Working at Height Regulations.

    Skill
    • ST0265 Assemble, position and install manufactured components such as structural elements, flooring units, stairs, pods, modules and cladding.

    • ST0265 Identify and apply safe working techniques when manual handling, working at height and using access equipment and plant such as fall prevention systems e.g. fall arrest, restraint and access systems, harnesses and scaffold.

    • ST0265 Install and remove temporary works e.g. protection, formwork, propping, bracing and access ramps in accordance with schemes of work.

    Behaviour
    • ST0265 Working effectively: undertake the work in a timely and productive manner.

  84. Use a range of equipment, hand and power tools to carry out the assembly and installation of pre-assembled and manufactured elements

    ST0271 Use a range of equipment, hand and power tools to carry out the assembly and installation of pre-assembled and manufactured elements

    Knowledge
    • ST0271 How to use and store hand tools and power tools.

    • ST0271 Methods for installing pre-assembled and manufactured elements.

    Skill
    • ST0271 Apply safe use and storage of hand tools and power tools

    • ST0271 Assemble, position and fix manufactured elements (e.g. reinforcement bars) as per drawings and specifications

    Behaviour
    • ST0271 Independent working: take responsibility for completion of your own work.

    • ST0271 Logical thinking: Use clear and valid reasoning when making decisions to undertake the work instruction

    • ST0271 Working effectively: work in a reliable, logical and productive manner, demonstrating time management effectively to complete work instructions to schedule.

  85. Use advanced technology and systems such as computer aided design, graphics programmes, Geographic Information Systems (GIS) and Building Information Modelling (BIM)

    ST0742 Use advanced technology and systems such as computer aided design, graphics programmes, Geographic Information Systems (GIS) and Building Information Modelling (BIM)

    Knowledge
    • ST0742 Business management: Management of a landscape practice or organisation including legal liabilities, duties and obligations on businesses and individuals. Health and Safety liabilities, duties and obligations including CDM and management of risk. Economic and financial management.

    • ST0742 Leadership and project management: Appropriate processes, methodologies, tools and techniques to lead and to manage projects effectively to time and budget and evaluate effectiveness. Methods of conflict avoidance and resolution.

    • ST0742 Professional ethics and ethical framework: The characteristics of a landscape professional, the importance of upholding the highest standards of ethical behaviour and commitment to maintaining and developing professional competence. Equality and diversity including relevant legislation. The required standards of practice and ethics for Chartered Members of the Landscape Institute and the core ethical principles.

    • ST0742 Technology and data: Advanced technology including but not limited to, CAD, BIM, GIS, relevant graphic software, 3D modelling and visualisations. Legal requirements regarding data management, ethical standards and organizational data management procedures.

    Skill
    • ST0742 Use technology: Use appropriate advanced technology including, but not limited to, CAD, 3D modelling, GIS, relevant graphic software. Hold use and share information and data adopting appropriate security measures and ensuring compliance with legal and ethical requirements and standards.

    Behaviour
    • ST0742 A passion for landscape, the environment and creating great places for people

    • ST0742 A professional attitude.

    • ST0742 Attention to detail

    • ST0742 Commitment to own continuing professional development and reflective practice and that of others

    • ST0742 Creative vision

    • ST0742 Reliability, integrity and respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0742 The Landscape Institute standards of conduct and practice.

    • ST0742 Versatility

  86. Use all resources efficiently and ensure all requirements for bending and joining pipes of all sorts are met without undue wastage

    ST0414 Use all resources efficiently and ensure all requirements for bending and joining pipes of all sorts are met without undue wastage

    Knowledge
    • ST0414 Causes and prevention of corrosion in plumbing systems

    • ST0414 Copper tube/plastic pipe, measuring, cutting, bending and joint techniques along with steel pipe threading and joining techniques

    • ST0414 Electrical resistance calculations

    • ST0414 Pipework insulation and protection systems along with the identification of pipe freezing techniques

    • ST0414 Preparation of floors

    • ST0414 Requirements of rainwater and associated guttering

    • ST0414 Storage of waste water and treatment systems

    Skill
    • ST0414 Bend copper tube and Low Carbon Steel pipe 90 ,double/double set, crank set, half crank, two angled set and bending in two plains

    • ST0414 Calculate bend allowance and produce a slow bend in plastic pipework and carry out Butt welding on Medium Density Polyethyene (MDPE) and High Density Polythyene (HDPE) pipe

    • ST0414 Combine copper, plastic and Low Carbon Steeel frame

    • ST0414 Cut copper tube to length

    • ST0414 Erect a waste pipe frame

    • ST0414 Join copper tubes, plastic pipes and low carbon steel pipe

    • ST0414 Lift floorboards and notch joists

    • ST0414 Procure materials and consumables for the task and select, inspect and use hand tools/equipment and power tools safely

  87. Use all resources efficiently and ensure all requirements for painting, plastering and tiling are met without undue wastage whilst using necessary skills and where necessary paperwork is completed correctly

    ST0414 Use all resources efficiently and ensure all requirements for painting, plastering and tiling are met without undue wastage whilst using necessary skills and where necessary paperwork is completed correctly

    Knowledge
    • ST0414 Final characteristics, quality, uses, limitations and defects: protective sheeting and masking, cleaning agents, stripping materials and equipment, fillers and bonding agents, primers, surface treatment materials and waterproofing agents, sand, cement, lime and plaster renders, mesh, trims and fixings, wall and floor tiles, grout, adhesives, accessories, hand and/or powered tools and associated equipment

    • ST0414 The requirements for completing and maintaining records of actions taken to be included as part of the site hand over procedures

    Skill
    • ST0414 Demonstrate measuring, marking out, washing, stripping/scraping, abrading/keying, hacking, cutting out, removing, mixing, filling, levelling/flattening, brushing down, priming when preparing background surfaces for plastering, tiling, panelling or painting/decorating

    • ST0414 Demonstrate work skills when mixing, pouring, diluting, loading, laying-on, laying-off, cutting and applying paint systems by brush and/or roller

    • ST0414 Fix tiles to vertical, horizontal and inclined surfaces to given working instructions on wall and floor surfaces, reveals, sills and soffits (door and/or windows), floor drainage and outlets, fixture of appropriate accessories

    • ST0414 Prepare background surfaces for plastering, tiling, panelling or painting and decorating in the workplace

    • ST0414 Prepare new or existing background surfaces for plastering and/or tiling and/or panelling and/or painting/decorating to given working instructions for previously plastered, tiled, panelled or painted/decorated surfaces, brick, block, concrete, render or plaster, manufactured board, wood, metal

  88. Use all tools and resources efficiently and safely ensuring all tools are set and operated to given working parameters

    ST0414 Use all tools and resources efficiently and safely ensuring all tools are set and operated to given working parameters

    Knowledge
    • ST0414 Identifying the correct maintenance requirements for accessories and how to report defects

    • ST0414 Safe work practices when using tools, resources and equipment in a manner not likely to cause injury should they trip and fall

    • ST0414 Safe working practices and procedures and how to report problems when working on site undertaking numerous procedures

    • ST0414 The correct selection of accessories for machines and the work being undertaken

    • ST0414 The specific hazards associated with carpentry and joinery resources and methods of work

    • ST0414 The techniques of setting up and using of transportable cutting and shaping machines in the workplace

    • ST0414 What safety guards should be in place in accordance with machine instructions

    • ST0414 Working with tools away from the body to avoid injury

    Skill
    • ST0414 Construct field defences (i.e. trench work and sangers) using necessary wood reinforcing to strengthen the structure in the form of frameworks and shuttering

    • ST0414 Install first fixing components according to instructions in the workplace including frames (door and window), door linings, floor joist coverings, partitions (straight)

    • ST0414 Install second fixing components in the workplace including measuring, marking out, fitting, finishing, positioning, securing side hung doors, mouldings (standard architrave), ironmongery, service encasement, wall and floor units/fitments, and cladding

    • ST0414 Manufacture wooden shoring in unstable buildings to render buildings safe for temporary occupation

    • ST0414 Set up and use safely cutting tools including saws such as: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll saws

    • ST0414 Set up and use safely drills, planes, biscuit joiners and disc cutters

    • ST0414 Set up and use transportable cutting and shaping machines in the workplace

    • ST0414 Set up and use wood shaping tools including a thicknesser, sander (orbital, belt, disc), router, laminate trimmer, and grinder to given working instructions

    • ST0414 Use, maintain and store materials, hand tools, portable power tools and ancillary equipment in a safe manner

  89. Use and maintain hand tools, power tools and associated equipment to achieve optimum performance.

    ST0264 Use and maintain hand tools, power tools and associated equipment to achieve optimum performance.

    Knowledge
    • ST0264 Hand Tools : how to prepare, use and maintain hand tools including tool limitations and sharpening techniques e.g chisels, planes, hand saws, hammers

    • ST0264 how to use health and safety control equipment including personal protective equipment (PPE), respiratory protective equipment (RPE), local exhaust ventilation (LEV)

    Skill
    • ST0264 Identify and apply safe use, storage and maintenance of hand tools, power tools and equipment.

  90. Use and maintain marking tools, hand tools, power tools and associated equipment required for advanced work.

    ST0263 Use and maintain marking tools, hand tools, power tools and associated equipment required for advanced work.

    Knowledge
    • ST0263 AAJ: how to form shaped woodworking joints including the resources required to mark out and form shaped woodworking joints, how to mark out woodworking joints for shaped work, how to form products using shaped woodworking joints

    • ST0263 AAJ: how to manufacture and repair shaped joinery products including how to interpret information related to the manufacture of shaped joinery products, how to prepare for the manufacture of shaped joinery, how to manufacture, assemble and finish shaped doors and frames, how to manufacture, assemble and finish straight stairs with turns

    • ST0263 AAJ: how to set out and mark out for shaped joinery products including how to interpret information for producing shaped joinery product details and how to prepare

    Skill
    • ST0263 AAJ: manufacture, assemble, finish and repair shaped doors, fire doors, frames and straight stairs with turns

    • ST0263 AAJ: produce CAD drawings. Prepare and use fixed machinery to create shaped work including inspect and maintain the fixed machinery, develop specialist jigs to manufacture curved joinery products, use a narrow bandsaw, crosscut saw, re-saw, surface planer, thicknesser, morticer, spindle moulder, single end tenoner

    • ST0263 AAJ: site fix joinery products including doors, fire doors, frames and windows

  91. Use and maintain thatching tools and equipment; understand their correct use and maintenance.

    ST0821 Use and maintain thatching tools and equipment; understand their correct use and maintenance.

    Knowledge
    • ST0821 Health and safety: compliance with working at height regulations, outdoor working and suitability of weather conditions. Manual handling techniques. Why, when and how health and safety control equipment should be used when undertaking thatching work including personal protective equipment (PPE) and respiratory protective equipment (RPE).

    • ST0821 The relevant building, conservation and fire safety regulation affecting thatched buildings. Planning instructions, drawings, product information, specifications and how to interpret them.

    • ST0821 The selection and preparation of thatching materials for installation on the roof for particular thatching work including architectural details and features.

    • ST0821 The selection of appropriate materials for particular thatching work.

    • ST0821 The use, maintenance and correct storage of hand tools, associated tools and equipment including ladders.

    Skill
    • ST0821 Prepare appropriate thatching and fixing materials for installation on the roof including damping and yealming long straw; butting and bundling combed wheat reed; trimming, splitting and twisting spars and rods.

    • ST0821 Safely load, transport, unload and store thatching materials. Store materials correctly and give adequate and effective protection against vermin and weather conditions. Ensure materials are accesible when required for use.

    • ST0821 Use, maintain and correctly store thatching tools and any associated equipment.

    Behaviour
    • ST0821 Safety-first mindset. Adhere to safe systems of work and relevant procedures including attending all safety briefings and training.

  92. Use and maintain tools specific to bricklaying and concreting safely and in accordance with legislation

    ST0414 Use and maintain tools specific to bricklaying and concreting safely and in accordance with legislation

    Knowledge
    • ST0414 Tools and equipment maintenance when setting out and erecting masonry structures

  93. Use Computer Aided Design (CAD), other software and traditional drawing methods

    ST0741 Use Computer Aided Design (CAD), other software and traditional drawing methods

    Knowledge
    • ST0741 Conveying ideas and information - The methods and approaches that can be used to convey ideas to clients, stakeholders and the public typically including graphic design, reports, visualization, photography and graphics software, landscape strategies, maintenance and management plans.

    • ST0741 Data collection and management - Key principles of data collection, data management and confidentiality. Law and regulation of data including General Data Protection Regulations and Freedom of Information.

    • ST0741 Legal and regulatory compliance - Landscape, planning and environmental related legislation, requirements, policies and procedures including but not limited to, planning applications, Environmental Impact Assessment legislation, statutory and non statutory designations associated with landscape. Building Regulations particularly Parts K and M. Health and safety at work and on site including the Construction, Design and Management Regulations. Equality law. Law of contract and law of tort. The role of the Landscape Institute including the Code of Conduct.

    • ST0741 Technology - Appropriate technologies typically including computer-aided design, Building Information Modelling, Geographic Information Systems, 3D modelling and visualisation, graphics and other relevant software and how they interface with one another. Information exchange processes and systems.

    Skill
    • ST0741 Contribute to the preparation of drawings and specifications for landscape schemes.

    • ST0741 Convey ideas - Contribute to conveying ideas to clients, stakeholders, volunteers and the public typically using reports, photography, visualisation, presentations and graphics software.

    • ST0741 Legal and regulatory compliance - Comply with relevant landscape, parks, planning, building and environmental related legislation, requirements, policies and procedures. Follow health and safety procedures at work and on site

    • ST0741 Personal effectiveness - Communicate clearly in writing and verbally. Manage work and time. Work independently and as part of a team. Interact with other built environment professionals.

    • ST0741 Prepare basic landscape designs - Assist with the preparation of landscape designs accounting for the physical and social context. Consider the potential to improve health and wellbeing, sensory design and ensure schemes are accessible and inclusive for all. Apply the principles of sustainability.

    • ST0741 Use technology - Use technology typically including computer-aided design, Building Information Modelling, Geographic Information Systems and Excel.

    Behaviour
    • ST0741 Adopt the Landscape Institutes standards of conduct and practice

    • ST0741 Be adaptable

    • ST0741 Be reliable, act with integrity and have respect for confidentiality on work related and personal matters, including appropriate use of social media and information systems

    • ST0741 Commitment to continuing professional development

    • ST0741 Pay attention to detail

  94. Use digital task management software to work remotely, downloading and completing tasks and managing risks.

    ST0832 Use digital task management software to work remotely, downloading and completing tasks and managing risks.

    Knowledge
    • ST0832 Customer service, understanding the differing needs and priorities of various customers. Adapting communication style to interact with customers or members of the public in a range of situations.

    • ST0832 Escalation channels and the correct escalation process including when, how and to whom.

    • ST0832 GDPR (General Data Protection Regulations) and how they impact the role.

    • ST0832 Network records and associated information, and how these can aid the task being worked on: address details, distribution points, nodes, size/capacity, connection points, exchange details.

    • ST0832 Service Level Agreements (SLA) and the impact of failing to meet these.

    • ST0832 Task management systems, how to access and interpret the information critical to completing tasks, including the importance of keeping records up to date and keeping to expected completion times.

    Skill
    • ST0832 Use a variety of communication methods to interact with third parties to give/receive information accurately, in a timely manner in order to deliver the best possible experience.

    • ST0832 Work from and interpret telecom network plans to identify plant or location.

    • ST0832 Working as an individual or as a member of a team to achieve defined goals.

    Behaviour
    • ST0832 Deliver a polite, courteous professional service to all customers and members of the public whilst safeguarding customer welfare and recognising vulnerability.

  95. Use risk assessment and safe systems of work to keep self and others safe

    ST0859 Use risk assessment and safe systems of work to keep self and others safe

    Knowledge
    • ST0859 Management and maintenance requirements for different fire safety strategies, systems and the impact these may have on owners / tenants during the life cycle of the building.

    • ST0859 Safe systems of work, their management and application.

    • ST0859 The principles, techniques and methodologies of risk assessment used to evaluate the impact of fire safety on life, property and environment in the built environment. This includes the importance and limitations of tools used to measure, enhance or protect welfare, health and safety and sustainability.

  96. Use the quality management and assurance systems available to plan, manage, monitor and contribute to the delivery and implementation of civil engineering projects to specification, budget and agreed targets, respecting the need for the security of data and information

    ST0091 Use the quality management and assurance systems available to plan, manage, monitor and contribute to the delivery and implementation of civil engineering projects to specification, budget and agreed targets, respecting the need for the security of data and information

    Knowledge
    • ST0091 Ethical principles as applied to civil engineering and the security of data and information

    • ST0091 Project management, quality management and assurance systems and continuous improvement as applied to civil engineering

    Skill
    • ST0091 Apply document control processes and procedures using the approved processes, maintaining quality compliance when creating or amending engineering documentation

    • ST0091 Apply ethical principles to civil engineering projects, including the secure use of data and information

    • ST0091 Plan, carry out and manage own work in line with quality assurance, recognising the wider implications to customer needs, and within cost and resource limitations

    Behaviour
    • ST0091 Is motivated when collaborating in teams, offering sensible challenge, reflects on and provides constructive feedback and contributes to discussions

  97. Using risk assessments and safe systems of work to keep self and others safe, recognising high-risk situations and bringing work to a stop in a safe manner when necessary, seeking assistance when in doubt.

    ST0832 Using risk assessments and safe systems of work to keep self and others safe, recognising high-risk situations and bringing work to a stop in a safe manner when necessary, seeking assistance when in doubt.

    Knowledge
    • ST0832 Employer health, safety and environmental policies and procedures and where to locate these to refer to. Keeping self, colleagues, customers and members of the public safe in line with legislation.

    • ST0832 Risk assessments, method statements and their application to the role.

    • ST0832 The safety at street and road works code of practice.

    Skill
    • ST0832 Carry out a risk assessment before starting work activities. Follow method statements.

    • ST0832 Maintaining safety standards whilst working towards the task objectives.

    • ST0832 Select and use the appropriate equipment on a telecom network.

    • ST0832 Use personal protective equipment in a safe and appropriate manner.

    • ST0832 Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.

    Behaviour
    • ST0832 Prioritise the safety of self and others.

  98. Utilise a range of advanced skills which allow them to carry out complex carpentry or joinery work to high standards and demanding tolerances including measuring, marking out, fitting, cutting, splicing, finishing, positioning and securing.

    ST0263 Utilise a range of advanced skills which allow them to carry out complex carpentry or joinery work to high standards and demanding tolerances including measuring, marking out, fitting, cutting, splicing, finishing, positioning and securing.

    Knowledge
    • ST0263 Hand Tools : how to prepare, use, maintain and store hand tools including tool limitations and sharpening techniques e.g chisels, planes, hand saws, hammers

    • ST0263 How to plan work activities for self and others in order to meet schedules and deadlines.

    • ST0263 How to use health and safety control equipment including personal protective equipment (PPE), respiratory protective equipment (RPE), local exhaust ventilation (LEV)

    • ST0263 Power Tools: how to prepare, use, maintain and store power tools including the procedure for undertaking visual first use check eg multi-functional tool, portable circular saws, drills, saws, planers, routers, sanders and nail guns. How to produce jigs.

    • ST0263 The characteristics, quality, uses, sustainability, limitations and defects associated with timber and timber-based products and components, such as hardwood, softwood, MDF and other materials. The different energy efficiency and sustainable materials for construction

    • ST0263 The different workplace signs and safety notices and their meaning, how to undertake hazard identification in the workplace and the procedures for the identification and removal of hazardous waste

    • ST0263 The principles of environment, health, safety and welfare and how they must be applied in relation to their work and to others. eg electrical safety, storage of materials, accident & emergency procedures

    • ST0263 The responsibilities under current legislation and official guidance to undertake the work e.g. Control of Substances Hazardous to Health, Manual Handling and Working at Height Regulations, Fire Door legislation

    Skill
    • ST0263 Apply safe use, storage and maintenance of hand tools, power tools and equipment including the use of PPE, LEV and RPE.

    • ST0263 Apply safe working practices in accordance with current legislation, health, safety and welfare regulations, approved Codes of Practice, company guidance, site specific requirements and taking account of changing circumstances. Apply safe working techniques when manual handling, working at height and using access equipment and plant such as fall prevention systems e.g. fall arrest, restraint and access systems, harnesses and scaffold.

    • ST0263 Carry out a range of carpentry and joinery skills including measuring, marking out, fitting, cutting, splicing, mitring, scribing, horizontal and vertical levelling (including laser levelling), finishing, positioning and securing.

    • ST0263 Mark out and form advanced woodworking joints including splayed and plumb joints

    Behaviour
    • ST0263 Independent working: take responsibility for completing own work and monitoring the work of others.

    • ST0263 Time management: use own time effectively to complete work on schedule and support effective team working.

    • ST0263 Working effectively: undertake the work in a reliable and productive manner, lead others by example.

  99. Utilise digital technologies and techniques, such as Computer Aided Design (CAD) or Building Information Modelling (BIM), to prepare, produce and present civil engineering designs and visualisations in accordance with approved design procedures and systems

    ST0091 Utilise digital technologies and techniques, such as Computer Aided Design (CAD) or Building Information Modelling (BIM), to prepare, produce and present civil engineering designs and visualisations in accordance with approved design procedures and systems

    Knowledge
    • ST0091 Industry policies, standards, regulations and codes of practice, such as Common Safety Method (CSM), Construction Design and Management (CDM) or Design Manual for Roads and Bridges (DMRB), that must be adhered to in the civil engineering environment

    • ST0091 Technical drawings, modelling and designs, using computer-based software packages, such as Computer Aided Design (CAD) or Building Information Modelling (BIM), and their use in the sector

    Skill
    • ST0091 Operate appropriate software packages for data gathering and analysis, such as Computer Aided Design (CAD) or Building Information Modelling (BIM), to create technical drawings, models and designs using relevant conventions and engineering terminology

    • ST0091 Support and contribute to the production or modification of civil engineering technical solutions in accordance with relevant industry standards, regulations, and procedures and codes of practice

    Behaviour
    • ST0091 Comply with health, safety and welfare requirements, industry standards, statutory regulations, policies and codes of practice

    • ST0091 Work independently, operating in a systematic, proactive, and transparent way, using resources effectively to complete tasks, knowing their limitations and when to ask for support or escalate

  100. Verify land attributes, features and uses of land on site, to ensure accuracy and consistency with desk-based research.

    ST0877 Verify land attributes, features and uses of land on site, to ensure accuracy and consistency with desk-based research.

    Knowledge
    • ST0877 Contact referencing and the methods that a land referencer would use to make contact with stakeholders before, during and post-site work.

    • ST0877 Digital tools used to inspect and report information. The forms of acquiring and recording information from project stakeholders.

    • ST0877 Diligent enquiry: the definition of, processes required to satisfy and the consequences of non-compliance.

    • ST0877 Processes involved with identifying and requesting information from major landowners and statutory undertakers. The registration of ownership in land and consequences of unregistered land. Interests and land/property and the hierarchy of interests. Balancing and validating conflicting data sources.

    • ST0877 The definition, significance, identification and recording of special category land and crown land.

    • ST0877 The elements of a typical land referencing project including structure, lifecycle, hierarchy, contact and non-contact referencing. The range of typical projects where land referencing is applied and the risks posed to a typical land referencing project (e.g. ransom strips, un-notified interested parties).

    • ST0877 The range of information sources, including paper and digital map data, and how this is procured to support land referencing exercises. Quality control standards and methodology. The unknown owner process.

    Skill
    • ST0877 Analyse land features and how they impact or inform legal interest in the land.

    • ST0877 Build professional landowner and stakeholder relationships to enable effective enquiry, influence and negotiation. Prepare for, conduct and follow up stakeholder meetings and record minutes.

    • ST0877 Identify relevant legislation and the appropriate data extraction required to satisfy the requirements of the chosen consent method. Ensure compliance with relevant health, safety and well-being legislation, company policy and practice. Process personal information in a secure manner.

    • ST0877 Interpret information from multiple sources, including paper and digital, relaying in a coherent and clear format. Identify proprietors, types of tenure and rights over land, current beneficiaries and successors and unknown interests in land.

    • ST0877 Maintain accurate records in accordance with company procedures.

    • ST0877 Monitor site notices and provide a prompt response to returned notices or queries from affected parties.

    • ST0877 Plan site visits to enable the required data collection.

    • ST0877 Record information accurately and comprehensively, providing a full auditable trail of evidence. Use a Geographic Information System (GIS) for data processing and analysis, areas measurement and plan production.

    Behaviour
    • ST0877 Adopt a professional approach to work, respect confidentiality and work collaboratively across multiple disciplines.

    • ST0877 Demonstrate a commitment to equality, diversity and inclusion.

    • ST0877 Demonstrate an attention to detail when solving problems, taking into consideration people, places and environments and the relationship between them.

    • ST0877 Work independently, self-manage and prioritise work and own professional development.

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